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DannyBoy

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Posts posted by DannyBoy

  1. 1 hour ago, PinkElephant said:

    Somehow it looks as if there is a sort of interlocking between the PC and the Android client. Since on Free, the solution to look it up on the web client is not good - this would be device #3.

    What I can think about is this:

    Log out of the Android client

    Dump data if asked, empty the cache on the phone

    Now try the above procedure again on the PC. There should now be no interference from the Android client, since it is logged out. 

    Not sure whether it works…

    Still cannot delete notebooks.

    I also tried signing out of the PC client (dumping data), signing out of android client, uninstall client, reinstall client. Still N.G.

  2. 3 minutes ago, PinkElephant said:

    Somehow it looks as if there is a sort of interlocking between the PC and the Android client. Since on Free, the solution to look it up on the web client is not good - this would be device #3.

    What I can think about is this:

    Log out of the Android client

    Dump data if asked, empty the cache on the phone

    Now try the above procedure again on the PC. There should now be no interference from the Android client, since it is logged out. 

    Not sure whether it works…

    Thank you. Will do and post the result.

  3. 1 hour ago, PinkElephant said:

    The downgrade does not play a role.

    You could try this on the PC:

    1. Go to File > Sign Out [name] from the menu bar.
    2. Select the "Remove my Evernote data from this device" option, then click Sign out.
    3. Restart your computer.
    4. Sign back in to Evernote
    Once they are gone there, and this has synced to the EN server, I think it will correct itself on Android as well.

    Thank you once again for your assistance on a new issue. Unfortunately, this solution did not work. The deleted notebook returns moments after it has been deleted.

  4. Excellent explanation. Thank you.

    Going forward: when my "unsync clock" is reset next month I will return and hopefully you will be able to guide me through deleting my unwanted devices. Whatever interface I was using used up my attempts without success and I am locked out on my PC. My phone still has access so I'm OK.

  5. I searched for this issue and found a thread that was hijacked with several "me too" posts. Couldn't determine if the OP ever got an answer. If someone sees this post and has a similar issue please, please  either make your own post requesting help or wait for answers here to see if you can use the info. Multiple threads on one post are confusing.

    Here goes...

    I just downgraded to the free personal account. I just need to use EN on my android phone and my desktop. I tried to unsync an extra device but each time I tried to access EN on my desktop  I was asked to unsync a device. I have now run through my 2 allotted unsync attempts. Can someone explain to me the difference between the windows desktop app and EN web? also, how do I set EN up so that I am using it on my phone and on my desktop without repeated instructions to unsync a device? What was I doing wrong?

     

    Thank you for any help

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