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Gary Wong

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  1. Fortunately I still have v7.29 running which still works. I'll hold off updating to 7.30.
  2. @DTLow Ah! Wrong sequence. I was clicking on the Help menu and then the Option key. Thx.
  3. On Mar 31 I replied to Hoover: To locate the EN database folder, I clicked on About Evernote and the Option key. In v7.14, looks like that has been removed. It was available in v6.10. I remembered I could also go through the Help tab, hit the Option key to reveal Troubleshooting. That also has been removed! So how do I find the EN database folder to copy over to the SSD? Hoover transferred my ticket to Oleg, Technical Support Specialist. His reply: At the moment, Evernote for Mac desktop application doesn't allow relocating the local database and unfortunately there is no workaround that will not disrupt the proper operation of the application. Thanks for bringing this up. I’ve gone ahead and made note of this for our development team. While we can’t commit to getting all feature requests into the product, we do rely on our community to tell us what they’d like to see in the future. I recognize that this doesn't fix the issue that you're running into today but I want you to know that we are hard at work on prioritizing major improvements that you'll be seeing soon.
  4. I raised a Support ticket and had an email exchange with Hoover (EN Help and Learning). Key points below and reflect what @PinkElephantsuggested: I understand you are having some doubts if your data will be at risk when moving it to another storage. Your notes are stored by Evernote in two locations: A local database on your device or computer, and the Evernote servers. As long as you are able to connect to the Evernote servers to sync your account, your notes and notebooks will be waiting for you in the cloud even if you uninstall or move your database. If you have opted to create any local notebooks, it's important to back these up before uninstalling Evernote or they will be lost. Local notebooks are not synced to Evernote servers. My question: Is there a simple migration process to move my existing EN database on the Mac hard drive over to the external SSD? Hoover's answer: I would suggest an easy way is to reinstall the app. Make sure you install the Evernote app on the correct location/storage. To reinstall Evernote for Mac, follow these steps: If Evernote is running, press Command + Q to quit the Evernote app. Open the Applications folder and drag Evernote to the Trash. Right-click (or Ctrl + Click) on the Trash and select Empty Trash. Restart your computer. Download and install Evernote for Mac from www.evernote.com/download. Drag the Evernote icon into your Applications folder. Open Evernote and log in to your Evernote account. I would suggest an easy way is to reinstall the app. Make sure you install the Evernote app on the correct location/storage. To reinstall Evernote for Mac, follow these steps: If Evernote is running, press Command + Q to quit the Evernote app Open the Applications folder and drag Evernote to the Trash Right-click (or Ctrl + Click) on the Trash and select Empty Trash Restart your computer Download and install Evernote for Mac from www.evernote.com/download Drag the Evernote icon into your Applications folder Open Evernote and log in to your Evernote account STOP! Don't do this yet. I have another call into Hoover. When re-installing EN for Mac, you don't have the option to change the storage location. You are not prompted for a storage location and there is no Tools tab in the Mac version.
  5. In Mac v7.14, what's the simplest way to move my current EN database to a new SSD drive? If I uninstall and re-install, can I change the storage location to the SSD? I have ~22,000 notes in a 35GB file size. Thanks!
  6. Many thanks for the quick reply. I’ll follow your advice and start with the forced sync. And yes, the iMac does have a fusion drive. The computer is 5 years old so getting close to being traded in for new shiny one c/w SSD.
  7. I am a Premium member running EN v7.14 under MacOS Catalina 10.15.2 on my new 2019 16" Macbook Pro (16 GB RAM) and a late 2015 iMac (3.1 GHz i5, 16 GB RAM). EN runs awesomely on the MBP - fast searching, new notes are quickly created via copying & pasting. Not so on the iMac. I didn't realize how unresponsive EN was using the iMac until I got the new MBP. As a possible fix, I recently recreated the full text search index from the Troubleshooting menu under Help. I let EN run for 3 full days until the %CPU usage dropped. Searches are much faster now so that worked well. However, still get the spinning beach ball a lot. If I have added new notes on another device (e.g, MBP, iPhone, or iPad), syncing with the EN cloud is the slowest of all devices. Am I candidate to use the free AppCleaner application to uninstall Evernote, and then reinstall it? My database contains ~28,000 notes.
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