@willoh .. share your thoughts
@agsteele ... this forum is running under evernote.com, so ist legaly part of EN organisation. This is even reflected by labeled staff members like CEO @Ian Small Its the way EN decided to get in contact with the customers, special the paying customers that are paying the sallary of the staff members here. I like peer to peer, not sure if EN uses this chance of assests posted over here. You are right, using the described channels is the way EN has designed the process. If you follow up the disk trashing thread on windows, a ticket in parall opened without any visible serious action fom EN.
Not to get misleaded, that is not on you. Your support is highly appreciated.