AmyNotes

Greetings, I need to remove an expired credit card from my Evernote account and I do not want to load a new card. I'd like to have no card saved in my account. Please advise how to acheive this. I've been an evernote user for about 15 years, so I would appreciate an actual answer. Amy

Thanks, everyone! I appreciate the input and the care for security.

I use Bitwarden

Thanks @agsteele. As long as the app opens reliably and I can use it without losing notes, I can handle the work around, although it is inconvenient. (I don't want to change the pw mgmt app for various reasons)

I have a solution from Support chat. Apparently the fact that I use a password manager for my unique/long/complicated passwords is the problem. i have to manually type in (not use the app, not use copy/paste) ever time I need to login to my app on my phone. That is inconvenient. But, I need to be secure. Sigh. Another mark against Evernote.

Greetings, I am a very long time - 14 years - paid evernote user, I've paid for years and years (was a professional account, now personal). I am on Android 12 (Pixel 6Pro) and Evernote app version 10.28. For multiple weeks, I am unable to get the Evernote app to open at all on my phone. No matter what I do, I cannot get it to take my username and password, and the same username and password works fine on a computer website. I have tried clearing the cache and storage, removing and reinstalling the app, rebooting the phone and I've tried those in different combinations. I need access to my notes on the device. It is unacceptable that it does not allow login and using the app on a mobile device. Please respond. Thanks, Amy

I was able to install iOS version 10.10 and so far it is opening with data.

Any word on this, Evernote? No updates after months from French's report and nearly a month after my report? Update: I was able to install 10.10 and am so far able to open EN.

I am still having issues during this last week of March. There is no resolution to: 4) every time I start the mobile app I get the message that my new app is building 5) search is extremely slow and never produces the result which I know is present (and can be seen on a computer) and every time I add tags, every previous tag I've used is added in, there is no way to remove them other than to upload the note with all of the wrong tags and then go in and remove them. It would be helpful to have a reply from Evernote. I am a premium user and have been paying for over 10 years! Thanks, Amy

I am getting the message "Sorry we're having trouble loading Evernote" on Mac OS 11.2.1 with Evernote 10.8.4. I am unable to use the app at all. Please advise.

I am getting the same thing. Evernote 10.8.4 with Mac OS 11.2.1 Been getting this for quite a while.

Update: I found a suggestion from @Coffee First Thing that they got from Peter and Evernote and that resolved the Notebook and Tag issue. Thanks again!

@Coffee First Thing Thank you for posting Peter/Evernote Staff solution worked to allow me to save! I appreciate you!!

Thanks tm87, that is helpful. Hopefully being able to save a note with notebook and tags also is fixed soon.

I'm another long time premium user (since 2008) and I too can't save any notes in Mobile. I also can't search for existing notes.

Greetings, I'm a long time Evernote Premium User. I am having major Issues with the update. (Note items that were solved by a method by another user are struckthrough.) 1) I cannot enter notebook names or choose an existing notebook in the mobile app 2) I cannot enter or select tags when entering a note in the mobile app 3) my default notebook is not found anywhere in the mobile app (I've confirmed it remains in browser and desktop version, both Mac and PC) 4) every time I start the mobile app I get the message that my new app is building 5) search is extremely slow and never produces the result which I know is present (and can be seen on a computer) The mobile app is a key part of my process and I would like to use it. A couple of glitches is understandable with a completely new version, but this combination has made EN unusable on my phone. Please advise, Thanks, Amy

+1 for the restoration of the manual sync button to be in all environments. (Keep where it is, restore where is not, e.g. MacOS.) Thank you, Amy

Thanks Dave

Greetings. I too am now expericing this. I am a premium user and the history is accessible, but it doesn't have the original content of my notes (the first save seems to be a day off of when the file started). I have lost a critical notes file from a conference I attended. I am loooong time premium evernote user (over a decade) and I rely on evernote. This is unacceptable. I am unable to recover the file. I've tried in the Windows app version of my account and the web account. Seems completely overwritten from the outset. Not in Trash. Suggestions welcome. Amy