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nrgiser

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About nrgiser

  1. Hi, I received the same response on the ticket I created. I have left the notebook and synced again. That solved the problem. And after I joined that notebook again, the sync was still successfull. Thank you guys. Kind regards, Jan Buskens.
  2. I read about the update today. But I don't think it's related because I've been having this problem for a couple of months now.
  3. Hi, Since a couple of months I get following message after syncing: Synchronization complete Sync failed due to unexpected problem at server side I get this message on 2 different Windows 7 machines. On one of them I have removed Evernote completely. After reinstalling Evernote and a new sync (which took a couple of hours) the syncing error disappeared. But after a few days the same message started showing again. The syncing seems to work though. There are no missing notes on my 2 computers, iPhone and iPad. This is the log of the latest sync: 08:06:04 [8532] 0% Connecting to www.evernote.com08:06:04 [8532] 0% * loaded updateCount: 5157908:06:05 [8532] 0% Usage Metrics: sessionCount=108:06:05 [8532] 0% Client is up to date with the server, updateCount=5157908:06:05 [8532] 0% * saved updateCount: 5157908:06:06 [8532] 0% Authenticating notebook "shared notebook" shared by creonis08:06:07 [8532] 0% Syncing notebook "shared notebook" shared by creonis08:06:07 [8532] 0% * loaded linked notebook updateCount: 2708:06:08 [8532] 0% Linked notebook is up to date with the server, updateCount=2708:06:08 [8532] 0% * saved linked notebook updateCount: 2708:06:09 [8532] 0% Authenticating notebook "codename Wendy" shared by jandevresse08:06:11 [8532] 0% Syncing notebook "codename Wendy" shared by jandevresse08:06:11 [8532] 0% * loaded linked notebook updateCount: 48708:06:12 [8532] 0% Linked notebook is up to date with the server, updateCount=48708:06:12 [8532] 0% * saved linked notebook updateCount: 48708:06:13 [8532] 0% Syncing notebook "LaunchCenter Pro" shared by jcjdoss08:06:13 [8532] 0% * loaded linked notebook updateCount: 2325408:06:14 [8532] 0% Linked notebook updateCount=23254, server updateCount=2355808:06:14 [8532] 0% Retrieving list of notebook changes from the server08:06:16 [8532] 0% Expunging 1 linked notebook note08:06:16 [8532] 0% EDAMSystemException: errorCode=SHARD_UNAVAILABLE message="s3"08:06:16 [8532] 0% Syncing notebook "Lifehacking met Evernote extra materiaal" shared by lifehackingevernote08:06:16 [8532] 0% * loaded linked notebook updateCount: 724108:06:17 [8532] 0% Linked notebook is up to date with the server, updateCount=724108:06:17 [8532] 0% * saved linked notebook updateCount: 724108:06:19 [8532] 0% Syncing notebook "MAYO" shared by mayo-christopher08:06:19 [8532] 0% * loaded linked notebook updateCount: 2449108:06:19 [8532] 0% Linked notebook is up to date with the server, updateCount=2449108:06:19 [8532] 0% * saved linked notebook updateCount: 2449108:06:21 [8532] 0% Authenticating notebook "Phoenix Contact" shared by mcatteeuw08:06:22 [8532] 0% Syncing notebook "Phoenix Contact" shared by mcatteeuw08:06:22 [8532] 0% * loaded linked notebook updateCount: 1003208:06:23 [8532] 0% Linked notebook is up to date with the server, updateCount=1003208:06:23 [8532] 0% * saved linked notebook updateCount: 1003208:06:25 [8532] 0% Authenticating notebook "Purna1" shared by mcatteeuw08:06:26 [8532] 0% Syncing notebook "Purna1" shared by mcatteeuw08:06:26 [8532] 0% * loaded linked notebook updateCount: 1003208:06:27 [8532] 0% Linked notebook is up to date with the server, updateCount=1003208:06:27 [8532] 0% * saved linked notebook updateCount: 1003208:06:28 [8532] 0% Authenticating notebook "Norriq1" shared by mcatteeuw08:06:30 [8532] 0% Syncing notebook "Norriq1" shared by mcatteeuw08:06:30 [8532] 0% * loaded linked notebook updateCount: 1003208:06:31 [8532] 0% Linked notebook is up to date with the server, updateCount=1003208:06:31 [8532] 0% * saved linked notebook updateCount: 1003208:06:32 [8532] 0% Authenticating notebook "Merck" shared by mcatteeuw08:06:34 [8532] 0% Syncing notebook "Merck" shared by mcatteeuw08:06:34 [8532] 0% * loaded linked notebook updateCount: 1003208:06:35 [8532] 0% Linked notebook is up to date with the server, updateCount=1003208:06:35 [8532] 0% * saved linked notebook updateCount: 1003208:06:36 [8532] 0% Authenticating notebook "BesCo1" shared by mcatteeuw08:06:38 [8532] 0% Syncing notebook "BesCo1" shared by mcatteeuw08:06:38 [8532] 0% * loaded linked notebook updateCount: 1003208:06:38 [8532] 0% Linked notebook is up to date with the server, updateCount=1003208:06:38 [8532] 0% * saved linked notebook updateCount: 1003208:06:40 [8532] 0% Authenticating notebook "Bibliotheek1" shared by mcatteeuw08:06:41 [8532] 0% Syncing notebook "Bibliotheek1" shared by mcatteeuw08:06:41 [8532] 0% * loaded linked notebook updateCount: 1003208:06:42 [8532] 0% Linked notebook is up to date with the server, updateCount=1003208:06:42 [8532] 0% * saved linked notebook updateCount: 1003208:06:44 [8532] 0% Authenticating notebook "CreoniS notebook1" shared by mcatteeuw08:06:45 [8532] 0% Syncing notebook "CreoniS notebook1" shared by mcatteeuw08:06:45 [8532] 0% * loaded linked notebook updateCount: 1003208:06:46 [8532] 0% Linked notebook is up to date with the server, updateCount=1003208:06:46 [8532] 0% * saved linked notebook updateCount: 1003208:06:47 [8532] 0% Authenticating notebook "CreoniS Notebook 2012" shared by mcatteeuw08:06:49 [8532] 0% Syncing notebook "CreoniS Notebook 2012" shared by mcatteeuw08:06:49 [8532] 0% * loaded linked notebook updateCount: 1003208:06:50 [8532] 0% Linked notebook is up to date with the server, updateCount=1003208:06:50 [8532] 0% * saved linked notebook updateCount: 1003208:06:51 [8532] 0% Authenticating notebook "AB InBev1" shared by mcatteeuw08:06:53 [8532] 0% Syncing notebook "AB InBev1" shared by mcatteeuw08:06:53 [8532] 0% * loaded linked notebook updateCount: 1003208:06:53 [8532] 0% Linked notebook is up to date with the server, updateCount=1003208:06:53 [8532] 0% * saved linked notebook updateCount: 1003208:06:55 [8532] 0% Authenticating notebook "House of Spirits1" shared by mcatteeuw08:06:56 [8532] 0% Syncing notebook "House of Spirits1" shared by mcatteeuw08:06:56 [8532] 0% * loaded linked notebook updateCount: 1003208:06:57 [8532] 0% Linked notebook is up to date with the server, updateCount=1003208:06:57 [8532] 0% * saved linked notebook updateCount: 1003208:06:58 [8532] 0% Authenticating notebook "Catalent" shared by mcatteeuw08:07:00 [8532] 0% Syncing notebook "Catalent" shared by mcatteeuw08:07:00 [8532] 0% * loaded linked notebook updateCount: 1003208:07:01 [8532] 0% Linked notebook is up to date with the server, updateCount=1003208:07:01 [8532] 0% * saved linked notebook updateCount: 1003208:07:02 [8532] 0% Skipping uploading shortcuts because local shortcuts are not newer than the server shortcuts.08:07:02 [8532] 0% Session terminated normally, elapsed time: 57s08:07:02 [8532] 0% * sent: 13.3KB, received: 23.9KB08:07:02 [8532] 0% * 48s (83%) spent in EDAM RPC On the 21st line is see EDAMSystemException: errorCode=SHARD_UNAVAILABLE message="s3". So I guess the sync is looking for something it can't find. This is what is on top of the log:Log opened on 2014/01/29 07:34:36 (UTC+1:00) ********* The Activity Log may contain information about your account and notes.* For example, the titles of some of your notes may be mentioned in this log file.* When providing log information, feel free to edit the file to remove anything you do not want to send us.******** 07:34:36 [4892] Command line: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe" 07:34:36 [4892] Client info: Evernote Windows/270334; Windows/6.1.7601 Service Pack 1;07:34:36 [4892] Bootstrap info: Evernote (loadedLastUsed)07:34:36 [3224] Requesting bootstrap info from "www.evernote.com" (en-US)07:34:36 [3224] 0% Connecting to www.evernote.com07:34:38 [3224] 0% Session terminated normally, elapsed time: 1s07:34:38 [3224] 0% * sent: 99B, received: 319B07:34:38 [3224] Bootstrap info: request to "www.evernote.com" returned profiles: Evernote07:34:38 [3224] Bootstrap info: Evernote (loadedFresh)07:34:40 [4892] Opened database: C:\Users\Gebruiker\AppData\Local\Evernote\Evernote\Databases\nrgiser.exb (5.0GB Fixed)07:34:40 [8536] Import folder: "C:\Temp\To Evernote" started, DeleteImportedFiles07:34:45 [8532] 0% Authenticating user "removed for safety reasons"07:34:47 [8532] 0% Connecting to www.evernote.com07:34:47 [8532] 0% * loaded updateCount: 5157907:34:47 [8532] 0% Synchronizing ads07:34:47 [8532] 0% Reporting 15 ads, language: "en-US"07:34:47 [8532] 0% * clientProperty: [client]=[EvernoteWindows]07:34:47 [8532] 0% * ad id=634, impression time=0 count=007:34:47 [8532] 0% * ad id=806, impression time=0 count=007:34:47 [8532] 0% * ad id=815, impression time=0 count=007:34:47 [8532] 0% * ad id=807, impression time=0 count=007:34:47 [8532] 0% * ad id=813, impression time=0 count=007:34:47 [8532] 0% * ad id=804, impression time=0 count=007:34:47 [8532] 0% * ad id=803, impression time=0 count=007:34:47 [8532] 0% * ad id=810, impression time=0 count=007:34:47 [8532] 0% * ad id=811, impression time=0 count=007:34:47 [8532] 0% * ad id=809, impression time=0 count=007:34:47 [8532] 0% * ad id=812, impression time=0 count=007:34:47 [8532] 0% * ad id=805, impression time=0 count=007:34:47 [8532] 0% * ad id=720, impression time=0 count=007:34:47 [8532] 0% * ad id=814, impression time=0 count=007:34:47 [8532] 0% * ad id=808, impression time=0 count=007:34:51 [8532] 0% Retrieving 15 ads07:34:51 [8532] 0% * ad id=810 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/810" image/png 12.5KB destinationUrl="https://www.evernote.com/prom/click?i=810&u=132683&a=evernote%20windows&v=270334" displaySeconds=120 score=98.298918 openInTrunk=007:34:51 [8532] 7% * ad id=814 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/814" image/png 11.8KB destinationUrl="https://www.evernote.com/prom/click?i=814&u=132683&a=evernote%20windows&v=270334" displaySeconds=120 score=86.033065 openInTrunk=007:34:51 [8532] 13% * ad id=813 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/813" image/png 12.3KB destinationUrl="https://www.evernote.com/prom/click?i=813&u=132683&a=evernote%20windows&v=270334" displaySeconds=120 score=76.376200 openInTrunk=007:34:51 [8532] 20% * ad id=805 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/805" image/png 12.6KB destinationUrl="https://www.evernote.com/prom/click?i=805&u=132683&a=evernote%20windows&v=270334" displaySeconds=120 score=72.194464 openInTrunk=007:34:51 [8532] 27% * ad id=803 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/803" image/png 12.8KB destinationUrl="https://www.evernote.com/prom/click?i=803&u=132683&a=evernote%20windows&v=270334" displaySeconds=120 score=65.356527 openInTrunk=007:34:51 [8532] 33% * ad id=815 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/815" image/png 12.5KB destinationUrl="https://www.evernote.com/prom/click?i=815&u=132683&a=evernote%20windows&v=270334" displaySeconds=120 score=55.380285 openInTrunk=007:34:51 [8532] 40% * ad id=807 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/807" image/png 17.5KB destinationUrl="https://www.evernote.com/prom/click?i=807&u=132683&a=evernote%20windows&v=270334" displaySeconds=120 score=54.685386 openInTrunk=007:34:51 [8532] 47% * ad id=812 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/812" image/png 13.3KB destinationUrl="https://www.evernote.com/prom/click?i=812&u=132683&a=evernote%20windows&v=270334" displaySeconds=120 score=52.150327 openInTrunk=007:34:51 [8532] 53% * ad id=808 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/808" image/png 16.7KB destinationUrl="https://www.evernote.com/prom/click?i=808&u=132683&a=evernote%20windows&v=270334" displaySeconds=120 score=50.793901 openInTrunk=007:34:51 [8532] 60% * ad id=811 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/811" image/png 12.1KB destinationUrl="https://www.evernote.com/prom/click?i=811&u=132683&a=evernote%20windows&v=270334" displaySeconds=120 score=21.693411 openInTrunk=007:34:51 [8532] 67% * ad id=806 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/806" image/png 14.2KB destinationUrl="https://www.evernote.com/prom/click?i=806&u=132683&a=evernote%20windows&v=270334" displaySeconds=120 score=16.875932 openInTrunk=007:34:51 [8532] 73% * ad id=804 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/804" image/png 13.3KB destinationUrl="https://www.evernote.com/prom/click?i=804&u=132683&a=evernote%20windows&v=270334" displaySeconds=120 score=13.838961 openInTrunk=007:34:51 [8532] 80% * ad id=809 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/809" image/png 15.4KB destinationUrl="https://www.evernote.com/prom/click?i=809&u=132683&a=evernote%20windows&v=270334" displaySeconds=120 score=10.236913 openInTrunk=007:34:51 [8532] 87% * ad id=720 size=(125x125) advertiserName="EvernoteBusiness" imageUrl="https://www.evernote.com/prom/img/720" image/jpeg 10.3KB destinationUrl="https://www.evernote.com/prom/click?i=720&u=132683&a=evernote%20windows&v=270334" displaySeconds=120 score=9.852002 openInTrunk=007:34:51 [8532] 93% * ad id=634 size=(125x125) advertiserName="Evernote" imageUrl="https://www.evernote.com/prom/img/634" image/jpeg 17.1KB destinationUrl="https://www.evernote.com/prom/click?i=634&u=132683&a=evernote%20windows&v=270334" displaySeconds=120 score=2.476343 openInTrunk=0 How can I solve this problem? Kind regards, Jan Buskens.
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