Hi,
I am a long time user and have had a Premium subscription through App Store for years.
My subscription is renewed annually on 17 February. This year I paid on 17 February as usual. However, on 1 March I was downgraded to Basic and my purchase is no longer reflecting on my account.
I contacted App Store, but the problem is with Evernote, not with App Store. I submitted a ticket to Evernote on 1 March and included my receipt from App Store, but I still haven’t heard anything. How long does it usually take to get a reply?
Anyone experiencing the same issue?
I use my notes for work every day and now I can’t edit them, so this can’t last much longer.
Thanks in advance!