CathieF

Hello, I have the same story about my EN account- that it had been hacked since Dec.7,2020. People have been accessing it from all over the world. I have changed my password & set up the 2 step authentication. Had the app since 2014. The original password was strong & different. It is frustrating that the first notice I received from EN was yesterday morning! From Turkey. Never been there, or Colombia, Egypt, Pakistan, Etc. This seems to be a problem for all of us in the last 6 months. Why hasn't support responded with more details???? I am afraid of ID Theft for myself & grown children. It looks like it is time for us to all abandon this EN ship. Really awful support & security.