The typing slowness is absolutely untenable. After 10+ years of using this product, it might be time to find something else. There's no point if it can't keep up with my typing. If I'm on a video call? Forget it, I had to pop open text edit and put all my notes there because Evernote could hardly respond at all. Interested to hear if your support ticket gets us anywhere. For now, I'm researching new products :(.