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macfixer

Evernote Expert
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Posts posted by macfixer

  1. 5 hours ago, pierreafeu1305 said:

    Hi, I can't use my software Evernote on my Mac. It asks me to update my software but when I try to do it it doesn't work it asks me to update direct form the web.

    When I try to do it this way the software  doesn't want to open so I can't success to update it :(
    Do you have any idea to fix it?

     

    Can't even contact Evernote to have help 😕

     

    Thanks

    That sounds like you are running an older version of macOS. Which version of the OS are you using?

  2. 4 hours ago, RapidFinancialSolutions said:

    When you say you can't move existing ones, where would I move them? You mean from one notebook to another?

    What's a local note? She hasn't responded back yet to tell me.

    Ok, so you are saying my notes will still be on the free plan, I just can't add more, & is that on desktop too, or just on web?

     

    • Moving notes = moving them from the notebook they are in to a different one.
    • Local note = this is a legacy thing, where they're not stored on Evernote servers. Evernote moved away from this concept with Evernote 10 so that things are simplified (if the notes are in Evernote, they are in the cloud).
    • Free plan = You can log in with 2 of any combination of the following devices: Mac, PC, Web browser, iOS or Android.

    While you're waiting on Support, I highly recommend this article with answers to a lot of these questions: https://help.evernote.com/hc/en-us/articles/23565231682323-Note-and-notebook-limits-in-Evernote-Free-December-2023

     

    • Like 1
  3. I don't use an Android tablet :blink:

    According to Google:

    To use add-ins in Outlook on Android, you can do the following:
    1. Install the Microsoft Outlook app from the Play Store
    2. Log in to your account
    3. Tap the Settings cog in the top right
    4. Scroll down to the Connected Apps and Add-ins section
    5. Tap Add-ins
    6. Tap the + sign next to the add-ins you want to enable 
       
    Add-ins for Outlook on Android are only available when reading email. They can't be activated when composing messages or viewing or composing appointments.
  4. 5 hours ago, Junto said:

    Thanks for sticking with me on this.  Oddly, when I click on Outlook.com and log in, I do not see where I can access the add-ins.  I am using a Samsung android tablet, but routinely use the Outlook client.

    I tried to enter a ticket with Support, but the response has been that the Support function is being reorganized (or something to that effect) and I am encouraged to check back later. 

    Rick 

    No worries — I don't use Android myself, but I can attempt to assist you. 

    As for where the addins are located in the web version of Outlook, please refer to this: https://support.microsoft.com/en-us/office/using-add-ins-in-outlook-on-the-web-8f2ce816-5df4-44a5-958c-f7f9d6dabdce

     

    I hope that helps! If I can be of additional assistance, let me know.

  5. Make sure you're installing the Evernote add-in from the add-in ‘store’ that's under the Tools menu:

    CleanShot2024-02-09at21_02_48.thumb.png.a33d87c54b60269c265f6640349ebe41.png

    Search for Evernote in the search box and it ought to allow you to install it from there. I use it daily, and it works great in both New and Classic Outlook (although if I recall correctly, they are separate apps, so if you switch between them, you'd have to install it on both New and Classic Outlook).

    CleanShot2024-02-09at21_04_10.thumb.png.77821c3add50f92369ba69e8267fa950.png

     

    • Like 1
  6. 23 hours ago, JustinAiken said:

    image.png.5c77bfca6c184b81bb564bfc9f488ed8.png

     

    So I tried the new version, which doesn't see my local notebooks.

    How do I get to / export all the local notebooks from the legacy version?

    All my important stuff is in there!!

    Correct — Evernote 10.x only uses the cloud, and does not use local storage. Your best bet is to install Evernote Legacy and export them from there:

    https://cdn1.evernote.com/mac-smd/public/EvernoteLegacy_RELEASE_7.14.1_458325.zip

    • Like 2
  7. On 1/10/2024 at 8:05 PM, RichW said:

    I'm running Skitch for Mac Version 2.9 (265153)

    I recently upgraded to MacOS 14.2.1 and I can no longer annotate with text.  Arrows still work fine but if I add even one word of text and hit the sync button or gallery button, the app instantly crashes.  It happens every single time.  I have tried killing and restarting Evernote and Skitch, and rebooting.  Nothing helps.  I don't want to delete the app to reinstall because it does not look like you can still download the app from Evernote.  Is Skitch for Mac still supported by Evernote?  If not, that would be particularly sad.  It was a wildly popular app, and my team was the one who created it in Austin.

    Rich

    To put a finer point on things,  Evernote hasn't discontinued Skitch for Mac, but they also haven't put any love into it for a long time. Right now Bending Spoons is focused on bringing stability and a new interface to the main Evernote product.

    That said, as long as you're using the Mac App Store version of Skitch, it should work (I use it myself on macOS 14.2.1 and can attest that it's working just fine).

    Are you using a standalone version of Skitch, or the one from the Mac App Store?
     

  8. 1 hour ago, PinkElephant said:

    You need at least MacOS 10.14 Monterrey

    FYI, Monterey is version 12.0, not 10.14.

    Unfortunately, Evernote 7.11 is the latest version that will run under Sierra. If you're able to upgrade to macOS 10.13 High Sierra, you'll be able to run the newer 7.14.1 — which is still able to work.

    • Thanks 1
  9. On 10/1/2023 at 1:35 PM, FrankMcP said:

    Hello: Skitch is crashing whenever I click on the "curved arrows" to save screenshot to Evernote. I attempted to follow Macfixer's advice (deleted Skitch, downloaded Mac App Store version, reauthorized Security & Privacy options) and it still crashes. I am running Mac OS 14.0 (23A344). Skitch is the ONLY reason that I haven't cancelled Evernote yet...

     

    Any suggestions would be appreciated!

    Frank

     

     

    SCR-20231001-mdbg.png

    Hmm… for some reason I checked the box to 'follow' this thread, but apparently never got these updates.
    Some stuff I should have mentioned in my above instructions (sorry!):

    - There is a background process, "J8RPQ294UB.com.skitch.SkitchHelper" - you used to have to allow list this in order for Skitch to work properly. This doesn't seem to be the case anymore. Make sure any references to it in Privacy & Security are removed. 

    - Also, earlier, when I mentioned removing all mentions of Skitch from Privacy & Security, it was so that the Mac App Store version of Skitch could prompt for the access it needs. It's going to put entries back in, and you should allow those. I apologize for any confusion.

    - Since it appears to crash when you are manually syncing, log out and then back in — this may be an issue with an authentication token.

    - Finally, since you are a paying customer (you are a paying customer, right?), you are entitled to support. Reach out and let them help. Be prepared for a delay.

     

     

  10. Hello! 

    Skitch is still hanging on for me, and I am on macOS 14 Sonoma. The trick for me was:

    • Install the Mac App Store version, not the standalone version (the direct download link is for an older version, if I recall correctly).
    • If Skitch (or it's background processes) are running, quit them. The easiest way to do this is to go to the Skitch icon in the menu bar, click on it and choose "Quit Skitch" 
    • Go through the various Privacy & Security panes and remove any Skitch entries.
    • Relaunch Skitch, and you should be prompted for access to screen recording again. If it does not prompt you, attempting to take a screenshot with Skitch ought to prompt you.
    • Allow the system to record the screen, and quit & relaunch when prompted.

    I hope that helps! If I can be of additional assistance, let me know.

    p.s.: I took a screenshot of the About This Mac window in Skitch, it works!
    image.thumb.png.87f6b6665e4258c2897799fb84fdfe80.png

     

    • Like 1
  11. On 7/8/2023 at 4:00 PM, Jon/t said:

    Another kind of workaround could be to use AutoHotKey ot TextExpander to create the tasks.

    You could load a task free template up in EN and then insert the tasks using an AHK or TE shortcut command. Can't set dates but the tasks would be there.

    I'll play around with TextExpander and see if I can make something happen.

    What a great idea!

    • Like 1
  12. On 5/4/2023 at 11:54 AM, avalon said:

    Yes, if you use it extensively and it adds value, then its probably worth it. For me, not so much. I had a lot of issues with the new version so I mainly moved to apple notes and just kept the subscription going just in case. I expect a lot of people will be like me though - not using it enough to pay a substantial increase, especially while onenote and apple notes are free. 

    The issue is that if you wanted to really get the most out of your OneNote subscription you'll need to either purchase a OneDrive subscription, or one for Microsoft365 (neither are free). The same with Apple Notes, you'll really need either an iCloud+ or an Apple Services bundle (again, neither are free).

    Apologies if it seems that I am splitting hairs. Yes, technically both have no cost attached to them, but both are limited to 5 GB of storage, which isn't a whole heck of a lot of storage nowadays.

    • Like 4
  13. 30 minutes ago, Boot17 said:

    I know that the Legacy Desktop Client is starting to have issues with newer OS updates (on MacOS Ventura the note width is compromised at first open and the PDF's can't be displayed inline), but I'm really impressed with how long Evernote has been able to keep legacy desktop running in connection with all the changes going on with v10. Being able to add RTE for the new clients while making it so that Legacy can still work with that is pretty great.

    I thought that Legacy would break RTE notes?

  14. 7 hours ago, gadget said:

    Well, it seems they do not support their customer base on the new client either. I peeked into the "new" client just to discover you can not set the default for displaying PDFs to "all pages". You either have to klick a PDF 10 times to reach page 10 or you need to change the view option for each PDF individualy (needs 3 klicks). Long thread here in the forum complaining about this. No solution.

    You can totally set the default for displaying PDFs to "all pages" — what are you talking about?

    The Legacy client is a frozen snapshot of code. It will not be further developed or updated and will eventually break altogether. If you aren't interested in moving to the new Evernote, that's fine… but be advised Legacy will not work forever. 

    image.thumb.png.7d21ef672cb99512f1cbafecc8a9d4a9.png

    • Like 3
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