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Natalie D

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  1. Hi all, I'm a brand new user and having the same issue. I only have two notes so far and about an hour after creating them I am unable to use a keyword search. This occurs on both the desktop app (version 10.6.9 running on macOS Big Sur 11.1) and when using web based (tried both Safari and Google Chrome). Attached are pictures of what it looks like when I try to search a key word in the desktop app (did not include screenshots of the web based because it looks absolutely identical). In the first picture you can see that I have a note created an hour ago containing the word "in" (I've tried searching lots of other words but just chose "in" for example's sake) and in the second note when I search "in" I receive a "No notes found" message. Happens with every keyword. Additionally, PinkElephant's workaround to rebuild the index suggested on a few other threads isn't working for me. When I hold down "Option" and press the "Help" menu at the top, there is no problem solving option. There is a troubleshooting menu, but no options under troubleshooting regarding the index. Any help would be much appreciated! I was excited to start with Evernote specifically because of the search feature and am afraid I'll have to switch to a different system if I can't figure it out.
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