thatsingingguy

@Dave-in-Decatur Thank you for acknowledging why some of us might be frustrated. Sadly, I didn't know about Evernote being acquired. You're right, it is a lot of free use, and someone (possibly you) mentioned inertia, which was, until this point, the biggest reason to stay. It's a lot of notes to reorganise elsewhere, but I'll just have to find an export solution and a free or value for money alternative. Evernote could have had £20-£30 a year from me, if they were prepared to offer a more reasonable price point. Perhaps that's not worth it to them compared to the data I was using. But now they will get nothing. If they were using the quality of discount deals to test people's willingness to pay against the draw of the free service, then they don't understand when or why most users pay for things.

As a free user for 6+ years, with over 200 notebooks (and probably 10 times as many notes), I have to say I'm both annoyed at the company for the fact and implementation of the change, and additionally infuriated by the attitudes of @gazumped and @PinkElephant. Of course the company has the right to change their model, but we also have the right to be pissed about why and how they've done it, and to express as much to each other. Call us leeches or freeloaders as much as you like - we were using the service as offered and advertised. As others have said, your rhetoric smacks of similar conversations around welfare (albeit with a lot more alternatives in this instance). I use Evernote to manage my session notes and worldbuilding for D&D. I'm not a professional DM, I don't make any money from DMing, and I don't have the money to pay more for D&D than I already do, between Roll20 (VTT) and World Anvil (wiki). The precise draw of Evernote was it being free and with such a high threshold for data that I was unlikely to ever meet it (though I hit the monthly cap a few times, and fair enough). Whereas I might have paid to avoid the time and faff of switching over to a different service, nothing about the way this was priced or handled, or the way you two have gone to bat for them, has made me inclined to proceed. Enjoy your empty servers.

Genuinely insane that this is still not resolved after 2 months. I know the timing is unfortunate, with the holidays, but you've rendered your core product close to unusable. Where is the communication? How did this get past QA? What is the action plan? Are you not absolutely haemorrhaging users?