Pablo G

In the last update v10.52.1 (1207729), the configuration option to use a security PIN and biometric access were removed. I assume that it was causing the blank screen issue, but the solution (removing a security feature) is not what I would expect as a paid customer.

Same problem with Evernote for Android v 10.52.1 in Samsung Galaxy S22+. Only solution is to uninstall and reinstall the app, but after some hours the problem is back and the app is useless. Please solve it!

When trying to share any file/picture/attachment in Android (Samsung Galaxy S22+) from any app to Evernote, an error message is received "FILE PERMISSION REQUIRED". This is a new behavior, I was able to share anything with Evernote in my Android phone. From last Evernote app update it is not working anymore. I'm using the last Evernote app available in the Google Play Store. My Samsung phone is updated to the last version of software/security updates available. ___________________________ Below the Evernote support answer ___________________________ Alyssa S. (Evernote Help and Learning) 1 jul 2023, 14:54 GMT-7 Hello Pablo, Thank you for contacting Evernote Customer Support. I'll be happy to assist you with your concern. I understand that you are getting an error when trying to share files or attachments using your Android device. This may have been inconvenient for you, as this interrupts your usual workflow. Please know that we are aware of this issue and our development team is working on a solution. Although I don't yet have a time frame for when this issue will be resolved, I can assure you we're working diligently to fix it as quickly as possible. I know that this does not immediately correct this issue, and I appreciate your help in reporting this. Thank you for your understanding. If you have more inquiries or questions, please contact us back. Regards, Alyssa S. Customer Support

Just add a # and a SPACE at the top of the note (this will add a Large Header) and the greyed option to "save as template" will be unlocked. Then you can delete de # and the SPACE (Large Header) but the "save as template" will still be available. Hope this helps.