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Wolfgang.DE

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  1. I'm on Windows - the Evernote App (for Windows) is installed and I guess uptodate, but not running. The browser (Firefox) is uptodate. Wenn clicking the above mentioned link (same format, but I guess/hoep different content, i.e. pointing to a note of mine), its from browser side changed to "https://www.evernote.com/redirect?_h=https://www.evernote.com/shard/<more data containing also forward slashed>" and no request to open the installed windows app. Reloading the pages gives then a different behaviour - showing the "continue with" Screen. The first option (i.e switching to the App) does not react, but the second option (i.e. continuing in the web browser) then works. In past times that worked all very well and I do not see, why this is a legacy problem not under support.
  2. Since round about one month I'm again getting notifications - which helps. Hopefully this will not go down again. But what's not working with these current notifications - the links to the message (https://www.evernote.com/redirect?_h=<destination address>) can not be resolved anymore. Browser finally says "Page not found" - is this known by Evernote Customer Support Team?
  3. Knowing that I'm basic member I can accept to have no direct technical support. Being aware I used the forum (see ) but also without any reactions there. Round about one week ago - still having this issue - I by accident found this elder thread than mine - from paying members - also with a long silence. In the meantime Scott T. generously took over (again)....hopefully my last ping will no flow into a solution, soon. Regards Wolfgang
  4. Thanks for your valueable feedback and deep dive efforts. As I understand from former comments in junction to your analysis, it's a problem which does not rely on the account status - that means also paying users are affected, if these users are in the same group as the user with the corrupted note. I'm right? Does "reminder data" relate to content or is this special meta data for organizing the reminders? Is it possible for a user to reset that invalid data in any way, e.g. by deleting the note reminder? Did you with your deep dive identify that note (and maybe the account), that you can inform him to do so? It's in the meantime more than five month, the reminding feature is not working any more. In the longer term I think "invalid reminder data" should at a maxixum influence the user account, who has this corrupted data inside and not a bigger subgroup of users. Just my opinion. Thanks at all for your analysis. Regards Wolfgang
  5. just found the support and discussion forum - did try to contact support on other ways with no success 😞 Regards this issue I can tell the same - no email reminders anymore since in meantime a long time. And nothing configurable on note or in main configuration does help to fix. Where have this important feature gone? @Scott T. just for your notice - found your staff comment from Nov. 3rd 2020. I've posted this issue here four month ago: and still have no feedback there.
  6. I've some notes, who's remind date I'm changing after the remind date has arrived, because these tasks occur regulary. In the past the e-mail reminding did work very reliabely. Since some time - I don't know since when, but I guess some months - these reminders do not reach my email box anymore.
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