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gummygirl

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  1. An update: I managed to gain access to my Web browser Evernote by logging out of my mobile Evernote app. I've since checked my devices and I have the Web registered as one device and an Evernote for Windows on an HP laptop that I registered in 2014 and that is no longer working. I originally had 3 devices listed, the third one being the mobile app. Points of irritation: The Evernote for Windows was the one device that I tried to revoke. As long as it's there, I can't access Evernote on my mobile which is the 2nd device I would have wanted to keep. I only tried to revoke one device and it has stayed on my device list in addition to the Web browser so I currently have two devices on my list. But oddly the confirmation email from Evernote told me I successfully revoked 2 devices (?!). I only had three on my original device list and it's told me I revoked two even though I only wanted to revoke one, but then I still have two on my device list. Confused? I certainly am. So even if I want to revoke the Evernote for Windows and reinstate my mobile, I'm staying put for the moment until this whole thing is sorted. Firstly I don't even know if I'll be allowed to revoke the Evernote for Windows if it's logged (inaccurately) that I already revoked two devices which would be my limit for the month. Secondly, the last thing I want is to revoke the Windows again and find that it's the Web browser that's been revoked! Then find that I really can't un-revoke (if that's a word) anything because I've hit my limit! If Evernote wants to transition to a subscription model, so be it but I think it's fair to say that this hasn't been handled all that well so far. I'm personally not going to be interested in a Premium offering until my feelings of goodwill (and confidence in the product) are restored. Device successfully revoked You have removed 2 device(s) from your Evernote account. If you change your mind, you can upgrade to a paid subscription for access from unlimited devices or revoke a different device from the Device Settings page.
  2. I tried to unsync a device yesterday following a message blocking me from accessing Evernote on the web unless I unsynced a device. I have a Basic account and this is the first time I received this message and the first time I tried to unsync. I received a confirmation saying that I was down to 1 unsync from the default 2 unsync options/month, so I assumed all was good. Today I logged in via the web, got the same message telling me to unsync a device or I wouldn't have access. When I tried to unsync again, it showed that I still had all 3 devices synced (including the one I chose to unsync yesterday), but that I had used up an unsync option! Clearly a bug? If Evernote doesn't want Basic accounts any more that's OK but please tell me and give me enough time to migrate my notes elsewhere. Otherwise please fix the problem. I dare not unsync the same device again in case I run out of unsync options for the month and have my access totally blocked. But then it already is! Can someone at Evernote please help? Thanks (Resending with Follow topic option chosen)
  3. I tried to unsync a device yesterday following a message blocking me from accessing Evernote on the web unless I unsynced a device. I have a Basic account and this is the first time I received this message and the first time I tried to unsync. I received a confirmation saying that I was down to 1 unsync from the default 2 unsync options/month, so I assumed all was good. Today I logged in via the web, got the same message telling me to unsync a device or I wouldn't have access. When I tried to unsync again, it showed that I still had all 3 devices synced (including the one I chose to unsync yesterday), but that I had used up an unsync option! Clearly a bug? If Evernote doesn't want Basic accounts any more that's OK but please tell me and give me enough time to migrate my notes elsewhere. Otherwise please fix the problem. I dare not unsync the same device again in case I run out of unsync options for the month and have my access totally blocked. But then it already is! Can someone at Evernote please help? Thanks
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