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Posts posted by marax

  1. Hello 

    Last year I have got 120 points worth of 1 year of premium. I have applied them circa last year's November. But this week I was emailed that I will be downgraded to Basic by June-18?

    I was expecting having Premium till November.

    I can track that by June-3 2016 I have purchased Plus subscription and I did not cancel it BEFORE I used points. Which maybe created the mess on my account. 

    I was wrongly expecting that till November 2017 I will have premium and it will be downgraded back to Plus - to use rest of my paid Plus subscription from June 2016.

    Any idea what went wrong? Can I have my Premium subscription from earned points used in full?


    Thank you



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