VitaChu

I just received this email reply for Evernote Support. I clicked on the Devices link (which I've disabled in copying the reply) and saw my phone and TWO MacBook Pros listed. I've revoked access and am no longer locked out. Not sure I understand what happened. When I attempted this step yesterday it showed web access as a third device and although I revoked it, I was still locked out. Got to say I'm happy with the turnaround from my request for support and their ability to help me solve my problem. Hi Vita, Thank you for contacting Evernote Support. I understand that you are unable to login even though you only have two devices with access on Evernote. I know this has caused you frustration and I sincerely apologize for that. Evernote Web has been rebuilt from the ground up to give you the full-featured experience you’re used to on other platforms. If you use Evernote Web, this means you now have faster search, more formatting controls, and added features that were previously only available on other platforms, such as: Stacks Reminders Tags Collapsible sidebar With the new interface of Evernote Web, it is now considered as a device. Upon checking, you still have three devices connected to your account. You can view and manage all of the devices associated with your account on the "Devices" page in your account settings. You can also remove unused devices in the Devices page so that you will meet the device limit. Should you have any additional concerns, please don't hesitate to contact us.

I'm glad I found this forum so I know it's not just me. Same issue here - switched account from old mac to new mac. Kept it on my phone. I kept getting the box to either unsync or upgrade and got locked out trying to figure out what the problem was. Not sure how, but I managed to get in once and see that it counted web access as a third sync. How stupid is that? I'm pretty sure I only went on the web link because I was instructed to log on that way. After unsyncing web access I'm still locked out. Feels like a they're using hostage taking of your notes to force you to upgrade.