jenholl

Have any of you had any luck getting a refund from Postach.io on your yearly subscription since the service went down? I opted for a one-month subscription but am concerned that Postach.io will continue to charge me every month even though I've been communicating with them via email to ask for a refund or at least not to be charged next month.

Tonight, I launched a new Evernote-based homepage for my blog (tinyurl.com/jenhollington https://lite.evernote.com/note/20249132-2ade-077d-0e24-55eb65ac32b3). My post on the subject is here: https://share.evernote.com/note/2202169e-27e9-a6cc-efed-9cb3bcf0f99e. Aside from the two buttons at the top of the page suggesting that users "Download app" or "Open in Evernote" the site doesn't look that different from my existing Postach.io-based homepage (https://jenesis.postach.io/). It took some time to cut and paste to the new homepage the links and a summary to each of my 1575+ posts, but at least that's done and my new homepage provides readers with access to all my posts. The new homepage is simply a note in Evernote that I've made visible in a read-only format. I have learned that as long as I don't make any changes in my Postach.io folder, such as adding a note or changing an existing note, my Postachio-based website remains live. That's good, because the vast majority of the links in my new page point to a Postach.io-based post. Thanks for the information and ideas shared in this forum. As I said in my post, I briefly contemplated starting over with a new blogging platform but that was a bridge too far. I'm familiar with Evernote, and this workaround suffices. My blog is not monetized in any way, so I'm not relying on it for income. The people who wish to follow my story can continue to do so. I've communicated several times to the Postach.io email address but have yet to receive a response. I'll watch this page to see whether anyone else hears from the company and, of course, to see whether the platform ever starts working again. Jen

Thanks @gazumped. What I've tried to do with any share of Evernote content is to make sure it's visible to users who don't have (nor want) an Evernote account. As long as the web version opens for them, I'm good. I love all the analysis and testing you're doing and your willingness to share it here. It's been very helpful to me, even if some of it is over my head. 😊

Thanks @Cristiano478. The interesting (and good thing) about sharing my cancer story is that on many days I have nothing to report on that front, which leaves me the freedom to right about many other things. Really, I'm just sharing life and observations, sometimes related to cancer but often not. 😊

Thanks @gazumped. I actually mocked up an Evernote page to approximate my blog on Postach.io. But I paused work on this once Postach.io came back, albeit temporarily. It would not take me long to populate this Evernote page and then to share it via social media. I could use a URL shortener to create a more memorable name for the page (https://tinyurl.com/jenhollington) and drive readers to this common page and let them find the post they were searching for. Old posts would link to my blog in Postach.io. New posts would link to an Evernote note that I've shared publicly. I think that would work.

Much to my chagrin, Postach.io is back to its unreliable self. While it was working fine over the past 24 hours and I was able to update my blog to include everything up to yesterday's post, tonight's post would not go live. I have learned over the past week that if I create a new note in my Postach.io folder or change an existing file, this causes the Postach.io-Evernote link to fail. So I avoid working in the file and then move the new note (usually a blog post) into the folder and Publish it. I then reauthorize the link between the two products in my Postach.io account. I've had issues with Postach.io in the past where it takes a day for a post to show up, but nothing as bad as the last week. Thanks @gazumped for suggesting to Evernote that it move forward (quickly) with replacing the functionality we currently get from Postach.io. I would happily dump Postach.io if Evernote could approximate its service.

I thought I had posted in this thread last night, but I can't find my reply. Just wanted to share in this conversation that Postach.io started working again for me last night and continues to operate without issue. I was able to publish the daily posts that I had written during the blackout period. I simply unpublished them then republished them, and they showed up on the blog. For reference, this is a link to my blog: https://jenesis.postach.io/.

Thanks for the update @Gavin Vickery. If you get contact information from the new owners that you're comfortable sharing, I'd love to have it for future reference.

You're welcome @gazumped. As you can see, I've invested a lot in my Evernote-Postach.io blog (daily posts for more than 4 years) and this is the easiest publishing option I have. I was thrilled when I discovered last night that it was back up. And, dare I say, it seems faster than it was before. I can understand your not wanting to invest a lot of time into something that may go down again, but Postach.io remains the best option for me. Thank you for starting this conversation in the first place, as it reassured me that I was not alone. And thanks to everyone who contributed to the discussion and communicated with Postach.io to let them know that something was wrong.

Thanks!

I add the posts to the calendar and manually insert the hyperlinks to each post. I do this as part of my daily publishing routine. The porcess is not automated. Hope that helps. 😁

Posting the same comment in this thread as I just left in a similar discussion: Postach.io is back—at least for me. Every page. Every post. I did have to unpublish any posts that I had published during the dark period and then republish them, but everything has been restored. Here is a link to my blog: https://jenesis.postach.io/. You can see that it includes tonight's post and all the posts that I published over the last week. This is the most promising sign I've seen in a week.

Postach.io is back—at least for me. Every page. Every post. I did have to unpublish any posts that I had published during the dark period and then republish them, but everything has been restored. Here is a link to my blog: https://jenesis.postach.io/. You can see that it includes tonight's post and all the posts that I published over the last week. This is the most promising sign I've seen in a week.

Thanks for this update, @gazumped. Very informative. I wonder whether Evernote feels any obligation to help out clients who have been using Postach.io. Perhaps not, but a girl can dream.

Sorry to hear this @Grant837. It baffles me that an organization can accept payment, have their service go down, and not communicate to users to indicate that they're working on the problem. I hope we all get resolution soon and a reliable service.