I just got an email that said Evernote would respond to me in 10-12 days. Evernote set up and email for my personal notes that I can't now access. I'm ready to drop and move to a system I can trust in. I won't use a service that doesn't respond for 10-12 days. I own 3 businesses where we use Evernote. I agree that when more people opt out, they'll be forced to listen.