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But of course I've already reached out to support. I haven't got any ticket number though, just a general message which I paste below, to which I replied, so far without any further reaction but it was less than 24 hours ago. I really do not care about where BS is a government contractor and how large company it is. I do care though about how its customers are treated as I am one of them. If they first increase the prices enormously, and then they aren't capable of controlling their own offer and who pays how much, it's not the best recommendation.

I will mercifully spare saying what I think about your activities on this forum lest I'm being especially rude. What I would suggest to everyone here would be to consequently ignore your replies and treat you as a troll. Over and out.

I know you @PinkElephantas a rule justify anything the EN company does. And I admire the swiftness of your reaction (less than 10 minutes). I'm not writing here looking for support. I've started a separate topic to show the community how the company is treating its customers, and how dishonest it is. I deem it important that people realise what the situation is and also start mailing the support.

I was charged with new price for Personal plan a couple of days ago. It was 129.99$ which converts to about 540 PLN in Polish Zloty. I then started to check the issue in details. It turns out that EV is quite shamelessly cheating us on prices. When they announced price increase in April last year in a blog post, they also attached a detailed catalogue of new prices in various currencies. In this catalogue, as you can see in the attached screenshots, the price of 129,99$ is just the one in USD. The prices in other currencies differ. E.g. the prices in PLN is just 179,99 PLN which would be about 40-50 USD. And I should pay this prices as EN has my location information, and also my billing data showing that I live in Poland. I checked what price I'd be presented with when going through the plans offer currently showing for my country. And you know what? The site showing for Poland (Polish IP) shows the offer of 179,99 PLN. When I click "Personal plan", I am transferred to the site which would charge me 10,83 USD per month times 12, which gives... 129 USD. In short: EN presented us with a new pricing scheme which would and should be different depending on our country of residence but when you are charged, you will always pay the same highest price in USD. No matter when you reside. I consider it cheating. If this was a Polish company, it would definitely be a case for our customers' ombudsman office.

It's not a question, and I've already written to support (by the way, its weak quality is just yet another reason to change app). It's just a story for others to take into consideration.

Leaving aside all the discussions about whether it's worth paying really huge money for the most basic plan (I think it isn't), let me tell you a really scandalous situation. I've been charged today for another year for my Personal plan. The price hopped from 69 to 129$ - in my opinion a completely unjustified increase. In Polish zloty it is over 540 PLN. But I took a look at EN plan comparison site, which in my country presents prices automatically in PLN - and what have I seen? My plan should cost me 179,99 PLN annualy instead od 540 PLN (it would be around 40-50$). I don't know if they have just forgotten to change the prices on their website but I don't care. It says what it says, and I immediately complained with the help service. I do think, having been EN subscriber for more than 10 years, that the service is becoming less and less user and customer friendly, and additionally it now becomes prohibitively expensive.

The problem with spell check in "new" EN is not that it's not there - it actually is. The problem is that it's only available in the system language and you can't choose two or three spell check languages which was possible in legacy version. In fact, you can't change the spell check language at all. It's only "spell check on" or "spell check off". Thus, if you, like myself, usually create notes in your native language which your system is running on (Polish in my case) but also occasionally in English, and if you have notes from web pages saved in English or other languages, you'll inevitably get ugly red lines under all the words in foreign languages. The only way to avoid it is to switch off the spell check feature. It's a big, big inconvenience, and it's really a shame EN in its new version is not fitted with a possibility to check spelling in several languages simultaneously.

From my point of view legacy (which unfortunately has just uninstalled from my computer) has at least to big advantages over the new version, apart from a cleaner, more to-the-point look. 1. It prints better. 2. You can set various spell check languages at the same time. Especially this second feature is lacking in the new version. Having most notes in Polish but some in English, I either have to disable spell check entirely or view my English notes all underlined in red because new EN does not have a possibility to set spell check language at all. It's always the system language. These are just examples of features missing in new EN, I'm sure there are more. As many here said when new EV was introduced: it's all trumps and bells but lacking some basic things. And it still is.

Evernote Web Clipper, i.e. one the absolutely basic features of Evernote, either is not working or it works with 10 minutes delay. I've checked every browser I have. It's not working in Edge, Chrome, Vivaldi, Opera - the icon shows "not logged in" status. I tried to log in (pressing the right mouse button you get a menu with this option) but to no avail. The dialogue windows pops up, it says "logged in" but nothing changes. The only browser in which I was able to save a page immediately was for some mysterious reason Firefox although the clipper icon still was showing "not logged in" status. In Edge the "save page" dialogue popped up about 10 minutes after I pressed the button. And it's been 18 hours since the outage announcement. It preposterous.

I have reported the bug to Evernote support, including logs and a picture of what the printout looks like. Waiting for an answer. I do a lot of printing in Evernote. I can also confirm what @agsteele wrote: a PDF export, and then printout, look OK, just as printing preview. The result however is as I described above.

I've just had exactly the same problem. I played with the settings, including scale or margins - to no effect. It's clearly some kind of bug in the latest version.

Since "new" Evernote arrived, it's been a huge disappointment, and I'm reminded about this every time I'm being charged for my Premium subscription. Missing features, which were available in the "old" EN, are still decent print settings or being able to set spell checking in various languages. I can't understand why those pretty basic were not included in "improved" EN whereas it includes tons of completely useless ones. Today logging in into EN in my browser I realized how outdated the security on EN is. The only available double authentication method is the SMS. There's no authenticator app or an U2F security key which should be a normal thing given that you tend to store sensitive information in EN. I really doubt EN will ever be truly good service again. What I don't doubt is that it's going to get more expensive.

I needed to search something among my thousands of notes just in one notebook yesterday. It took EN about one minute to display the tag search menu and accept the tag I entered. In general, it took several minutes to complete the operation. The same thing took just a few seconds in EN Legacy. But it's not EN Legacy I've been paying for. Yes, new EN has been painfully slow, ineffective, lacking many basic features (e.g. printing still works like printing screen, you can't switch between languages etc.) which the old EN had. The Android app is virtually unusable being incredibly slow. In general - since version 10 it's a shame which needs a total overhaul, starting from the beginning.

So many months after the new EN was presented, there are still surprisingly many important shortcomings. First, we had to wait more than half a year for keyboard shortcuts issue to be fixed (it collided with some diacritical characters in Polish and other languages). The issues which are still not fixed and not even mentioned as to be fixed in the near future: - printing (indispensable for many users), - changing language in single notes, - the Android version is still so incredibly slow I hate to use it. What is even more frustrating, all those things worked perfectly well in versions below 10. Instead, the EN team boasts of implementing some features like moving blocks in tables, which might be useful probably for really small groups of users. I'm not able to follow their product policy.

It is definitely a scandal to publish an underdeveloped version of an app, which contains a critical bug for a big number of users, and especially if you pay for a premium version. I'm not paying to be forced to use a legacy version. I'm paying so that I get a fully featured, well prepared version in my native language. As for now (and for the past two months I think) new EN is practically unusable for a big number of European clients, I suppose not only Polish ones, but also German, Czech, Slovak, Lithuanian, and many others.