kcotton

This has been frustrating. The note at the top of this thread says NickL's response is the solution. No, it is a request for log files. A "solution" gives the answer, not a blind request for files which your company acknowledges may include sensitive data. We are paying customers, not beta testers. Also, it seems misguided to ask people who can't access files for the commonalities to said files. After I ran through the current solution and resolved this issue for myself, I can say my missing notes were a mix of JPGs, PDFs, URLs, tags, formatted and plain text. The only commonality was that they were in my single local notebook. For anyone else who comes across this, the current solution is: Download the legacy app (it can run side by side with the new up so no need to uninstall the new one) Use it to export the local notebook Import the resulting .enex file into the new version as a regular online notebook. Warnings: I lost the notebook name and all time stamps for notes within it. Not sure if I could've exported the notes/notebook in a way that would retain the time stamps, but I could've named the notebook at time of export to import it correctly.