Frank Lan

Even as a premium user, their customer support is quite bad. I submitted a ticket and waited for 24 hours, no reply. I have to work with their timezone, which is 15 hour behind my local time to do online chat. It appears to be they don't even take care about the paid customers.

I've encountered the same error in 2020. It's very disappoint as a paid customer for such poor service. Evernote_6.25.1.9091_20200923.log