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briancaldwell last won the day on September 19 2016

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Community Answers

  1. @jamiesmithnc Please report this issue via a ticket. That type of thing should never occur, and if there was a service issue or engineers will want to know about it and perhaps ask some follow-up questions.
  2. As mentioned above, users on our Basic service can certainly reach out to us on Twitter for some help. We also appreciate it when people report bugs by posting in these forums and describing the problem they are running into. This helps Evernote improve our service while also helping everyone in the community.
  3. You have two options. Both will cost you more money, but will result in a better experience using the product, especially when we roll out the next version of the service in the coming months. Buy an individual account for you and each employee. Buy Evernote Business for your company - this has many added benefits for small and medium sized business. https://evernote.com/business/
  4. If I told you that some of the Windows code was 14 years old, would you believe me?
  5. I've been a user since 2008, but only an employee since 2010. Nine years of my very important personal data lives in Evernote as well as my Evernote Business data. I trust our Cloud and our Security, but I also use Time Machine to back up my Mac's at home so I do have a bit of local protection for my EN database. What I don't do is export all my notes as ENEX and stash them on a local hard drive on a regular basis, or stuff them into a cloud storage system like Google Drive. There is nothing wrong with being overly safe, but I have not seen the need to go to this extra step. It's weird though because I have four copies of my photos archive because it's a lifetime of work. For this, I have a fire safe, offsite physical storage and two local, redundant drives. Everyone has their own personal level of paranoia, I suppose. We're all human (most of us anyway)
  6. I'm definitely biased, but I've never understood why people trust a third party cloud service to backup the Evernote cloud service, especially now that Evernote is hosted in the Google Cloud. I just don't understand the purpose. You're better off buying Evernote Premium so you have the Note History capability if you ever accidentally delete some data. I literally used Note History 5 minutes ago to retrieve something I mistakenly removed from a note yesterday. Works great! I'm not denigrating anyone's choices, I'm simply perplexed as to the point of the extra effort and cost of creating hard backups of data that lives in the cloud (redundant servers around the world)
  7. Multiple windows works for me. Double click a note from the note list view. That opens a new window, focused on the note.
  8. @jefito Perhaps I should have said "Evernote does not intentionally make a mobile web view available, where that view has been optimized to look great and function as a full featured mobile web client." or something like that. ;-)
  9. @Benjamin X Yang Please consider describing exactly what problems you have with Evernote for Android. Unfortunately "the app is too big and too slow and not practical" is not very actionable for us. Be as specific as possible in your comments, so our Android team may consider your input.
  10. Evernote does not offer a mobile browser web view. The native Evernote app for Android is the best way to view your notes on Android mobile devices.
  11. I presume that you have the Evernote Android application installed on your Samsung phone. It sounds like Evernote was presenting you with an option to either create a new account, or login. Since you cannot see your pre-existing notes or notebooks it sounds to me like you created a new account by mistake, rather than logging into your existing account. Log out of Evernote, then click the "login" button or link. Enter the username/password for your older account. You will see your notes and notebooks.
  12. the form works. I just tested it. You need to be sure to check the box "I agree to the terms..."
  13. How do I get an API key as you suggested in a post about backing up/reading ENEX files?

    The web form where I request the key fails and suggests that I contact support. The support form requires an API key.

    What's happening at EN? It seems like a great model that someone/something is trying to kill.


  14. We would like to make this experience better in the future.
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