Andy O

On 10/9/2023 at 11:21 AM, agsteele said:

None of the options you propose. Well you may have an element of 3 but it is more complex. You'll need to think through whether there are 4, 5 or even 6 possibilities.

So... my legacy 6.0.4.1688 in Windows 7 has just started syncing again, and based on the support information msg5 managed to access it looks like it was Option 3 (temporary outage) that actually applied this time, out of the three options I suggested. Good news!

17 hours ago, msg5 said:

Alright, well, here's something strange - my 6.25 on an unsupported OS is syncing this morning.

Only differences between yesterday and this morning are a reboot (sorry, I know better and should have EN'd, but I don't recall if I tried this before, yesterday; believe I did), and local login this AM.

Will continue to watch log.  More just a curiosity at this point.  I'll check out newer versions in a VM somewhere before I make the jump on other systems.

Personally, I find major UI changes to be disruptive to workflows, especially when they move from a tight, cohesive, expanded info view to overly simplified UIs with cartoonishly large and sparse content display, requiring a lot of sluggish back and forth.  An example of this would be going from the desktop client to a web UI.

Again, been a while, so I need to catch up on the EN world and see how things are going.  Under a rock for the past 5 years?  Absolutely, but what I've been using works great, and I like it the way it is.  As an IT pro, I do understand things need to evolve, but those drivers should be things like security, features and usability.  Changes should be calculated and measured for purpose and impact, not just changed just to make it look like there's development value.  I'm all for it, but don't #$%* with the UI unless you're making a legacy option available.  Just a humble opinion from the field, granted a hugely presumptive one, though based on prior experiences with EN version checks.  Maybe I'll be pleasantly surprised. </coffeedrivensreamoffconsciousness>

Missed hangin' out around here!

Yes, msg5, mine has just started syncing again also! 🙂 Since I reported my syncing problem of Oct 8th, I had tried upgrading from 5.8.3.6507  to 6.0.4.1688 (both on Windows 7). So I was essentially in the same position as you! (except you're at 6.25 obv). I literally just tried it and it's syncing again. Looks like the answer was option #3 of my options 1, 2 &3! (the temporary outage possibility). Good news anyway. 

(Oh I agree with all your comments on "evolving"  btw!)

So.......not actually of any help.

The question Is, is what's just happened 1, 2 or 3?

I'm just using simple non-technical  non-precise language (as I'm not an expert) to try to find out what's effectively just happened (changed) to Evernote syncing in the last couple of days (Your comments just state the obvious about unsupported OS blah blah blah but don't actually tell me any facts or thing of value that help me in my current situation)

What is the case is that something HAS just most definitely changed in the last few days and I need to know what it is (1, 2 or 3). The facts are:

XP synced perfectly with Evernote for me every day for ten years until September 22nd ish &

Windows 7 synced perfectly with Evernote for me until last night.

I got an answer to my XP syncing issue back on 23/9 (See Truncheon's marked solution posting).

The question I need an answer to NOW is, in relation to Windows 7 stopping syncing last night  - what has therefore just changed AGAIN, in the last few days, that has suddenly stopped me from syncing in Windows 7?!

Sooo... bearing in mind the purpose of any posting should be to offer me an actual diagnosis/solution (!)...do you have any actual FACTS from Evernote Central as to what's just changed that is stopping me syncing, and whether basically what's happened here is alternative 1, 2 or 3? (and no, I can't ask them as I'm a Free user so don't qualify for support)

(See the previous "marked solution" posting by Truncheon on 23/9 as an example of an actual useful & therefore valuable diagnosis to my previous problem)

On 9/23/2023 at 3:21 AM, Andy O said:

Good - ish news! After I tried updating my Evernote Desktop version 5.8.3 6507 on my Windows XP Dell laptop to first 6.0.4.1688 & then 6.25.1.9084 & it still refused to sync, I loaded my original 5.8.3.6507 onto my (2nd) identical Windows 7 Dell laptop. It syncs & works perfectly, so it seems this week's new syncing problem was with Windows XP rather than the legacy versions themselves. So now I've got a bit more breathing space at least to think about next steps in the future (including whether to embrace v10 or leave Evernote for another database software). I use my 2nd laptop for other stuff, but that's small beer as "problems," go. of course - maybe I'll try to upgrade my 1st (XP) laptop to Windows 7 so I can switch my desktop Evernote back again for convenience.. Thanks for your ideas everyone!

So back on 23/9 I determined by process of elimination that Evernote has recently switched off synchronisation with the server for any remaining Windows XP (yes I know) users. I loaded my legacy version 5.8.3.6507 on my identical Windows 7 laptop & it synchronised again perfectly.

Now, last night, 8/10, I found my Windows 7 installation has ALSO stopped syncing. I've just updated it to legacy 6.0.4.1688 & that's STILL not syncing.

So.... 1. has Evernote now switched off sync access for Windows 7 as WELL as XP? or

2. has Evernote finally disconnected legacy software (6.25 & below) sync access or

3. is this a temporary syncing/server problem relating to the recent outage of the server that pink elephant mentioned yesterday, that will hopefully be fixed soon like any maintenance issue?

gazumped Thankfully most of your concerns don't apply right now! (touchwood!). 

Till Monday night I was running 5.8.3 desktop version (2016) on a Win XP laptop & a 2019 (so also legacy!) Android app version on my 2019 smartphone. Both synced smoothly with the Evernote server & were compatible with each other.

On Monday my desktop 5.8.3 version stopped syncing with the server. I then updated it to 6.0.4.1688 & then 6.25.0.9084. But neither one synced with the server either (the 6.25 update didn't actually work so my XP laptop is on 6.0.4 now).

So as far as the Evernote server is concerned the only changes to my database since Monday night have been from my still working mobile phone app. The updated local 6.0.4 database version on my XP laptop is now standalone & totally irrelevant to my server database version. It so happens that when I updated to 6.0.4 the local software did spend about 6 hours in the background reconfiguring my 5.8.3 database to update it to 6.0.4 format & that was successful. But that will never have any effect on my server database version as my XP laptop no longer synchronises! (which was my original problem of course!).  Instead I just have a reconfigured 6.0.4 version of my Monday night database on my XP laptop, which is now totally standalone but available for me to view & make changes to locally.

Meanwhile, i installed my original 5.8.3 software on my Win 7 laptop instead & it then successfully downloaded the latest version of my database (Monday night position plus mobile phone data inputs since) without having to rebuild or reconfigure my 5.8.3 database in any way. As a result I am now in exactly the same position as I was a week ago, except that my desktop 5.8.3 database is now on my Win 7 laptop instead of my Win XP laptop. Everything works smoothly as it did prior to Monday. 

As I said in my last post, I'm more aware now of the potentially limited remaining life of my legacy Evernote versions (on both my Win 7 laptop & my mobile) & I'll be assessing my various options.

Thanks for your advice! 👍🙂

gazumped thanks for your information & recommendations. Question for you (& anyone else who wants to chip in):

Is it possible to run the same database in v10 on your Windows laptop & in an old legacy version on your mobile phone? (or vice versa of course). My gut feeling would be NO as you have to be consistent in how you access, use & update the same database on both, because each version type (v10 vs legacy) is fundamentally different & incompatible with the other. But is that the case? Thanks

Good - ish news! After I tried updating my Evernote Desktop version 5.8.3 6507 on my Windows XP Dell laptop to first 6.0.4.1688 & then 6.25.1.9084 & it still refused to sync, I loaded my original 5.8.3.6507 onto my (2nd) identical Windows 7 Dell laptop. It syncs & works perfectly, so it seems this week's new syncing problem was with Windows XP rather than the legacy versions themselves. So now I've got a bit more breathing space at least to think about next steps in the future (including whether to embrace v10 or leave Evernote for another database software). I use my 2nd laptop for other stuff, but that's small beer as "problems," go. of course - maybe I'll try to upgrade my 1st (XP) laptop to Windows 7 so I can switch my desktop Evernote back again for convenience.. Thanks for your ideas everyone!

Good - ish news! After I tried updating my Evernote Desktop version 5.8.3 6507 on my Windows XP Dell laptop to first 6.0.4.1688 & then 6.25.1.9084 & it still refused to sync, I loaded my original 5.8.3.6507 onto my (2nd) identical Windows 7 Dell laptop. It syncs & works perfectly, so it seems this week's new syncing problem was with Windows XP rather than the legacy versions themselves. So now I've got a bit more breathing space at least to think about next steps in the future (including whether to embrace v10 or leave Evernote for another database software). I use my 2nd laptop for other stuff, but that's small beer as "problems," go. of course - maybe I'll try to upgrade my 1st (XP) laptop to Windows 7 so I can switch my desktop Evernote back again for convenience.. Thanks for your ideas everyone!

I can't find a copy of version 6.25.3 to download, either on filehippo, downzen.com, CNET.com or filepuma.com. The closest I can find is version 6.25.1.9091. Does anyone have a currevt working link to version 6.25.3 to download? Thanks

I'm a "free" user & I understand I can only access Support if I am a Premium user. But if any of you wonderful "licensed support" users (level 5 etc) would like to do that and let me know the answer that would be great! 👍😉

Thanks for the helpful reply agsteele . (Although the habit you seem to have of putting three dots at the end of your posts is confusing, as it makes me think there is more content in your post & I then spend 15 minutes trying to "open" it (& failing of course - because (apparently) there is nothing more to open!!) 🙄😉)

Is v10.60 the first version with the  "to do" lists/calenders? (I don't know anything about the recent versions but I know there was this "step change" in Evernote capabilities at some point). Do you know what number the last release of the legacy software retained  that you refer to is? I'm thinking maybe I could just update to that. I need to do something ASAP, obviously, as I need to have the ability to synchronise my desktop Evernote content

I get the red ! on the sync icon also but not the SSL error message  - I just get "Synchronisation failed - could not connect to Evernote server".

I'm running Windows XP (yes I know!) on a Dell Latitude D630 laptop. Syncing has worked perfectly fine up till last night.

I have version 5.8.3.6507 on my windows laptop. I know it's a very old version but it works & I'm happy with it. Last night it suddenly stopped syncing (Sept 19, 2023, around 6am GMT). I've not been able to sync it since then. The (also old) version on my android mobile phone is still syncing ok. Any ideas? Has Evernote suddenly disabled my old desktop version?

I have version 5.8.3.6507 on my windows laptop. I know it's a very old version but it works & I'm happy with it. Last night it suddenly stopped syncing (Sept 19, 2023, around 6am GMT). I've not been able to sync it since then. The (also old) version on my android mobile phone is still syncing ok. Any ideas? Has Evernote suddenly disabled my old desktop version?

Well, if you're "amazed" by my use of "facetious" & "defensive", try re-reading the first two paragraphs of your July 16th reply again slowly & carefully and maybe you'll be able to understand how your reply prompts those words. At the end of para 2 you seem to be directly speaking on behalf of Evernote, directly defending them. So I am a bit surprised that you have no connection with them.

I'm not going anywhere near any Evernote Android or Windows updates till the 1 & 2 star reviews largely disappear from Google Store. I want badly to be able to rely on Evernote as a secure note taking & storage app for my important information into the future. But if the performance of the updates doesn't improve then I'll eventually have to consider migrating to another secure system, such as Microsoft One Note maybe (don't know how good it is but at least Microsoft seems to stand behind it, and protection of information is ultimately the most critically important thing for me)

First of all, the reason there was a year between my posts was that I hardly ever go on this discussion group. I do give a stuff, it's not a deal breaker, I can work around it but it is inconvenient. Evernote not fixing such a basic inconsistency between its different platform versions for so long does give an indication of its attitude to long standing problems & its long-time users. I don't appreciate your facetious attitude. Your response is incredibly defensive of Evernote - makes me think you must work for them? The second half of your reply is utterly unhelpful. As a non-techie I have no idea what you're on about. It seems far too complicated a solution to fix a problem that is just inconvenient. Actually I haven't updated my Evernote for Android since getting it with my new phone in 2019, after reading the really terrible reviews of the new versions every time I've been to Google Store since then. Apparently the latest (July 2021) Android version is now almost unusable, with uneditable "view only" notes etc.  So many 1-star reviews from long-time users. Very worrying 😞 So I'll stick with my working 2019 version for now, even with its lack of automatic title creation (which is insignificant compared to the problems many users seem to currently be having 😞) plus my more basic but working Evernote for Windows 5.8.3.6507 (2015), which doesn't have the recent cosmetic gimmicks but does seem to do the job at least. 

On 8/17/2020 at 5:44 PM, gazumped said:

If you're seeing calendar events in the title,  go to Settings > Note and untick that option.  You'll then get a note titled "untitled note" if you save with that data.  Windows still won't replace the title though...

I know all that. That's not what I'm saying. I'm saying this nearly 10 year old difference between Evernote Windows & Android means I have to "fix" every note I create on my smartphone later on by deleting the title line in Evernote Windows to make Evernote Windows automatically create a title using the first line of the note. And Evernote Android still won't update that title automatically if the first line changes...

I think we can assume by now after 10 years that Evernote don't give a stuff about it! 

It is very inconvenient in Evernote for Android as I can't just create notes as I go and expect their titles to update as I modify the first line. I have to create a special title with !!! at the beginning so it comes up at the top of my notes sorted by title. I then have to go into my Evernote for Windows and delete the Android-created title, which forces Evernote for Windows to then update automatically in future for first line changes (but still not in Android)