dlrh
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About dlrh
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ios Why is the newer one's interface so anti-intuitive?
dlrh replied to Lbrewer42's question in Skitch for Mac Requests
I concur. Why is the state of human interface design so utterly deplorable? With great hesitation, I downloaded the version 2 of Skitch. Mistake. "Spiffy" interface = hard to use. Impossible to not have shadow on font (and, no surprise, no font choice at all). Really basic stuff. And yes, I do know that it's "not Paintbrush". But it's barely a drawing program. Sigh. Back to the drawing board. And replacing V2 with v1. -
I'm very very sad to see the very recent changes in Webclipper. Long one of my favorite tools, I discovered to my dismay in the past 48 hours (mystery update, I guess?) that one cannot now save a simplified article as a PDF file, a tool I found very valuable to skirt the ever growing raft of ***** that web pages throw (up). The only option is to save to Evernote. It's hard not to think that pressure from outside interests forced this "change". I also discovered this morning that one cannot get to the end of the list of notebooks (I can only see the very top pixels of a the lower part of my notebooks list) And that adding a new tag is busted. Enter that new tag, followed by a comma, enter, as per before. But now if I have made a spelling error and delete that tag, I cannot add ANY new tag. It always puzzles me that so many things break when basic changes are made. It's kinda sad.
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Regarding support: I think it's worth keeping in mind that what we have here is a largely free product from a small organization. I have no idea how many premium users there are, but I doubt it is enough in and of itself to foster a huge backend customer support structure. I've not had good results either, but I just accept it and move on.