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tmroz

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About tmroz

  1. I have been able to upgrade from V3.5 to 4.x for my wife's desktop just fine, however I have problems doing so on my desktop on the same pc. I've run the download file and I get the message that V3.5 is found, must be removed and a reboot is needed. I (Tom) can never get past that -- continual reboots. I've tried the suggestions here but noting changes. Looking at the Temp file can you suggest any change needed? 2/2011 18:13:09] Evernote Installation has started [01/12/2011 18:13:09] Removing link: C:\Users\Tom\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\EvernoteInstaller.lnk [01/12/2011 18:13:09] Checking if a higer version is already installed [01/12/2011 18:13:09] Product {f761359c-9ced-45ae-9a51-9d6605cd55c4} is not listed with MSI, checking registry directly. [01/12/2011 18:13:09] Located product GUID in HKLM. [01/12/2011 18:13:09] Install location: C:\Users\Martha Elizabeth\AppData\Local\Apps\Evernote\Evernote\ [01/12/2011 18:13:09] Checking file C:\Users\Martha Elizabeth\AppData\Local\Apps\Evernote\Evernote\Evernote.exe for version [01/12/2011 18:13:09] File version for file C:\Users\Martha Elizabeth\AppData\Local\Apps\Evernote\Evernote\Evernote.exe is 4.1.0.3413. [01/12/2011 18:13:09] User's default language is: 1033 [01/12/2011 18:13:09] Parsing command line: "C:\Users\Tom\Downloads\Evernote_4.1.0.3431 (1).exe" [01/12/2011 18:13:09] Product {f761359c-9ced-45ae-9a51-9d6605cd55c4} is not listed with MSI, checking registry directly. [01/12/2011 18:13:09] Located product GUID in HKLM. [01/12/2011 18:13:09] The following arguments will be passed on to msiexec.exe: ALLUSERS=1 [01/12/2011 18:13:09] Checking for previous versions of the product [01/12/2011 18:13:09] Product {f761359c-9ced-45ae-9a51-9d6605cd55c4} is not listed with MSI, checking registry directly. [01/12/2011 18:13:09] Located product GUID in HKLM. [01/12/2011 18:13:09] Backup registry key Evernote.bak already exists. Deleting ... [01/12/2011 18:13:09] Creating backup registry key Evernote.bak [01/12/2011 18:13:09] Backing up registry key Evernote to Evernote.bak. [01/12/2011 18:13:09] Initiating uninstall of version 3.5 of the product [01/12/2011 18:13:12] Setting link to the installer into user's startup folder. [01/12/2011 18:13:12] Saved link C:\Users\Tom\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\EvernoteInstaller.lnk. Target: C:\Users\Tom\DOWNLO~1\EVERNO~3.EXE. Arguments: [01/12/2011 18:13:12] Install location: C:\Users\Martha Elizabeth\AppData\Local\Apps\Evernote\Evernote\ [01/12/2011 18:13:12] Executing C:\Windows\system32\cmd.exe /C "START /WAIT C:\Windows\system32\msiexec.exe /x {f761359c-9ced-45ae-9a51-9d6605cd55c4} /passive REBOOT=ReallySuppress" [01/12/2011 18:13:12] Process execution was successful. [01/12/2011 18:13:12] Checking Evernote 3.5 uninstall keys [01/12/2011 18:13:12] Product {f761359c-9ced-45ae-9a51-9d6605cd55c4} is not listed with MSI, checking registry directly. [01/12/2011 18:13:12] Located product GUID in HKLM. [01/12/2011 18:13:12] Evernote 3.5 keys have not been removed by msiexec. Will remove now. [01/12/2011 18:13:12] Deleted key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f761359c-9ced-45ae-9a51-9d6605cd55c4} [01/12/2011 18:13:12] Unable to open key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f761359c-9ced-45ae-9a51-9d6605cd55c4}: (.\Bootstrapper.cpp:946) 0x2:The system cannot find the file specified. [01/12/2011 18:13:14] Reboot initiated successfully. [01/12/2011 18:16:39] Evernote Installation has started [01/12/2011 18:16:39] Removing link: C:\Users\Tom\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\EvernoteInstaller.lnk [01/12/2011 18:16:39] Checking if a higer version is already installed [01/12/2011 18:16:39] Product {f761359c-9ced-45ae-9a51-9d6605cd55c4} is not listed with MSI, checking registry directly. [01/12/2011 18:16:39] Located product GUID in HKLM. [01/12/2011 18:16:39] Install location: C:\Users\Martha Elizabeth\AppData\Local\Apps\Evernote\Evernote\ [01/12/2011 18:16:40] Checking file C:\Users\Martha Elizabeth\AppData\Local\Apps\Evernote\Evernote\Evernote.exe for version [01/12/2011 18:16:46] File version for file C:\Users\Martha Elizabeth\AppData\Local\Apps\Evernote\Evernote\Evernote.exe is 4.1.0.3413. [01/12/2011 18:16:46] User's default language is: 1033 [01/12/2011 18:16:46] Parsing command line: "C:\Users\Tom\Downloads\Evernote_4.1.0.3431 (1).exe" [01/12/2011 18:16:46] Product {f761359c-9ced-45ae-9a51-9d6605cd55c4} is not listed with MSI, checking registry directly. [01/12/2011 18:16:46] Located product GUID in HKLM. [01/12/2011 18:16:46] The following arguments will be passed on to msiexec.exe: ALLUSERS=1 [01/12/2011 18:16:46] Checking for previous versions of the product [01/12/2011 18:16:46] Product {f761359c-9ced-45ae-9a51-9d6605cd55c4} is not listed with MSI, checking registry directly. [01/12/2011 18:16:46] Located product GUID in HKLM. [01/12/2011 18:16:46] Backup registry key Evernote.bak already exists. Deleting ... [01/12/2011 18:16:46] Creating backup registry key Evernote.bak [01/12/2011 18:16:46] Backing up registry key Evernote to Evernote.bak. [01/12/2011 18:16:46] Initiating uninstall of version 3.5 of the product [01/12/2011 18:16:50] Setting link to the installer into user's startup folder. [01/12/2011 18:16:50] Saved link C:\Users\Tom\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\EvernoteInstaller.lnk. Target: C:\Users\Tom\DOWNLO~1\EVERNO~3.EXE. Arguments: [01/12/2011 18:16:50] Install location: C:\Users\Martha Elizabeth\AppData\Local\Apps\Evernote\Evernote\ [01/12/2011 18:16:50] Executing C:\Windows\system32\cmd.exe /C "START /WAIT C:\Windows\system32\msiexec.exe /x {f761359c-9ced-45ae-9a51-9d6605cd55c4} /passive REBOOT=ReallySuppress" [01/12/2011 18:16:51] Process execution was successful. [01/12/2011 18:16:51] Checking Evernote 3.5 uninstall keys [01/12/2011 18:16:51] Product {f761359c-9ced-45ae-9a51-9d6605cd55c4} is not listed with MSI, checking registry directly. [01/12/2011 18:16:51] Located product GUID in HKLM. [01/12/2011 18:16:51] Evernote 3.5 keys have not been removed by msiexec. Will remove now. [01/12/2011 18:16:51] Unable to open key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f761359c-9ced-45ae-9a51-9d6605cd55c4}: (.\Bootstrapper.cpp:928) 0x5:Access is denied. [01/12/2011 18:16:51] Unable to open key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f761359c-9ced-45ae-9a51-9d6605cd55c4}: (.\Bootstrapper.cpp:946) 0x2:The system cannot find the file specified. [01/12/2011 18:16:53] Reboot is canceled by the user.
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