doonyakka
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Posts posted by doonyakka
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I'm seeing a lot of this type of error in the logs:
1/5/2024 9:27:18 PM Level:warn Origin:Conduit conduit-electron-worker [["ContentFetchSyncActivity: Failed to fetch content for offline availability for note 07182d2c-c1f5-4674-b584-92a5080796ab. Skipping note.","TypeError: Cannot convert undefined or null to object\n at Function.keys (<anonymous>)\n at Y.propagateOnly (file:///Applications/Evernote.app/Contents/Resources/app.asar/boronConduitWorker/586-a0b18615f16f9837d750.js:4:939105)\n at Y.prepareIndexPropagation (file:///Applications/Evernote.app/Contents/Resources/app.asar/boronConduitWorker/586-a0b18615f16f9837d750.js:4:938505)"]]
Is there any way to contact Evernote support?
[EDIT: having looked around the forums a bit, I've come to understand that attempting to contact Evernote support and getting a response is likely to be an exercise in futility.]
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Seeing some very odd behaviour now. I've reinstalled Evernote and logged in, but the most recent note that's loaded is from a month ago. My notes are up-to-date via the web client. How is that possible?
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The files are there on the web client, phew. I'm going to try deleting every trace of Evernote and doing a clean reinstall. Hopefully it'll sync from the server.
I reinstalled everything from scratch.
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Hi, a couple of days ago, I wiped my MacBook Pro so I could reinstall everything from scratch (it's something I do about once a year, when my system starts grinding to a halt), but now, the attachments (PDFs and images) in all my recent Evernote notes (of which there are hundreds) are broken. By this, I mean that, instead of (say) a PDF, I see this:
If I double-click on the file, a dialog pops up with this error:
The file “65956498c8e7540008c84ee2.pdf” could not be opened because it is empty.
and then a 0 byte copy of that file is saved to a Failed Uploads folder on local.
I could restore each note from an older version but Evernote makes that so tedious - restoring doesn't overwrite the broken note but instead places it into a newly created Notebook, one per restored note... 😖 - and it'll take me the best part of a day, if not longer so get everything back the way it was.
Is there anything else I could try? Evernote appear to have removed all official support channels, but is there a way to contact them directly about this? Any help much appreciated.
doonyakka
Recent attachments broken/missing after clean install of Evernote
in Evernote for Mac Issues (Versions 10.0 and above)
Posted · Edited by doonyakka
Added useful info provided by @PinkElephant
OK, the problem appears to be solved. These are the steps I took:
HTH