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agsteele

Evernote Expert
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Everything posted by agsteele

  1. agsteele
    The OneNote importer is not supported by OneNote any longer. The often suggested route is to cancel your Evernote subscription and drop to the Free package. Keep your old notes as an Archive and start afresh with OneNote. Copy content across whenever it is needed and just use Evernote as a store for your historic notes.
  2. agsteele
    I have three minor adjustments that I employ for Evernote plus three or four Import Folders. I have all this documented in a note with a config file attached. If I might need to do everything afresh it is all documented. Also worth noting that if I rebuild my Evernote data for any reason some of those things such as Import Folders and settings for the Sidebar also need to be reset.
  3. agsteele
    Have you received the v10.58.3 update yet? That seems to have fixed things for at least some uers on Windows.
  4. agsteele
    Correct. By the time I'd commented on my use of Camscanner, I'd forgotten that the OP wanted a PDF output. Even so, the camera option does work well enough to capture data which can then be recognised and searched inside Evernote.
  5. agsteele
    Yes. I use the CamScanner app. You could also manage it with the camera direct into Evernote.
  6. agsteele
    Seems to be fixed for me with the new Windows release. So, hopefully, that's an indication that the next mobile release will catch up too
  7. agsteele
    But when did you last get a price rise? Six years ago for me. I think Evernote would have been better to have annual increments.
  8. agsteele
    Chat support is not available. Use the option to submit a ticket which create an Email interaction.
  9. agsteele
    v10.58.3 has arrived today. That may resolve some of the delays...
  10. agsteele
    DO you have the new release from today? 10.58.3 This may assist...
  11. agsteele
    Which version do you have? 10.58.3 is the latest just being rolled out with reports of improved performance.
  12. agsteele
    10.58.3 is the latest desktop app. Of you want to get it before it arrives via the automated route go to evernote.com/download The web clipper is an entirely separate tool. It usually gets fixed in about 4 weeks. However, the desktop app issues have been given the highest priority so the Clipper may have been less urgent.
  13. agsteele
    New update 10.58.3 today. See if that helps.
  14. agsteele
    Have you received the recent update - 10.58.3? That might resolve things...
  15. agsteele
    Evernote-backup from GitHub will do the trick on Linux.
  16. agsteele
    Just a thought... Cut/paste etc is an OS function. If you cut something from Evernote can you paste into a different application? What about the reverse? Can you cut from, say, an Email and paste into Evernote? This could be a keyboard glitch. Gboard is known not to play well with Evernote.
  17. agsteele
    Of course. Neither is Evernote happy. The data loss issue is getting the highest attention along with the note loading. I"m told that support tickets together with logs, note ID, date & time are really valuable.
  18. agsteele
    Oh and @gazumped's post includes a space at the end of the URL. Remove that and it should work Also the archive covers only 24 months. So you will need to open a Billing ticket for earlier periods.
  19. agsteele
    The service is temporarily suspended for a weekly maintenance release. Try again in an hour or two.
  20. agsteele
    Take a look in settings for notes in the desktop app. Choose the default you wish to use. But note it depends on how you attach the PDF. For example adding via Import Folder or the sendto menu in Windows and the selected default is inexplicably ignored. So there is a setting but also a bug with the setting. I have opened a ticket for this but it has been open for five months.
  21. agsteele
    This is documented quite widely in the forums and is a known issue. We also know that this and one other issue that have arisen because of a problem with the new Real Time Editing/Sync process are being given all the developer attention at the moment to identify a solution.
  22. agsteele
    The Evernote developers are VERY aware of the note loading issue. It is one of two issues that is currently getting the full attention of the developers. Describing the issue is easy, identifying what is probably going on is, apparently, not too challenging. Working out the sure and certain resolution is more challenging.
  23. agsteele
    This lost data issue is will known and one of two issues being given all the attention by the Evernote Devs. We were asked to submit a ticket with log file and the note ID as well as time & date when the issue occurred.
  24. agsteele
    Yes. The note opening time and the data loss experienced by some users are the two things being worked on at the moment.
  25. agsteele
    There's are lots of reports of this issue in these forums. It is an issue that arose with the new real time editing/sync.
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