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agsteele

Evernote Expert
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Posts posted by agsteele

  1. Things are as they are. You could try asking Evernote support for an explanation but I'm not sure anything useful would emerge. I suspect that other utilities have done the work necessary or were clipping by a different process. But that really is conjecture on my part. We know the Microsoft made a change in Windows 11 which caused the issue and that nothing has been done subsequently to change things for Evernote.

    To be honest the use of the Windows screen clipper process - Win+Shift+S - works just as well as the previous process within Evernote. Especially if you set
    c:\Users\YourWindowsUserID\Pictures\Screenshot tro be an Import Folder in Evernote.  When I clip with this set up it is exactly as the old Evernote process except for different keystrokes. The newer suggestion from @Paddytc has the advantage that it only directs clips intended for Evernote but it does have a couple of additional mouse clicks.

  2. The problem, for Evernote, is that Microsoft changed the ways its own screen clipping process works.  It means that when you choose the Evernote shortcut (Alt+Ctrl+S) this is trapped by Windows and launches the OS screen clip.

    The workarounds either use the OS shortcut, Win+Shift+S and the various pasting into a note or saving in an import folder, or this newly identified option of using the Evernote shortcut and then clicking on the stages suggested a post or two above. This latter seems to be way things work now.

  3. I'm not sure I can suggest a solution but will observe that shared notes will not count to the 50 note limit that your colleague/friend had on her Free account.

    I may be wrong but I have a vague recollection that the sharing abilities are delayed on a new account. So perhaps wait a day or two.

    Someone else may come along soon with better insight ;)

  4. First of all. Check that the linked Email address is still yours. Then change your password and apply two-factor authentication. You might also change your Email password since unauthorized access to your Email could be a way to regain the account.

    Once you have secured your account you can set about restoring the 777 deleted notes. You can do this 100 notes at a time. So eight groups of 100 or 77 notes. Not too onerous. More demanding will be refiling then to whichever notebook they originally came from.

    • Like 1
  5. How many notebooks do you have?  Do you have any notes in Trash?

    Notes in Trash count against the 50 note limit - so empty trash.

    Also if you have more than one notebook then the limits kick in.  If this is the case export the excess notebooks (other than your default notebook) as an ENEX file. Delete all except your default notebook. The reimport the exported notes back into your now remaining notebook.  That should resolve things for your you.

    • Thanks 2
  6. 5 minutes ago, njk2 said:

    Can you explain why a third-party uninstaller is preferred over Evernotes own tools? 

    Evernote doesn't provide any tools for uninstalling. You have to use the operating system uninstaller.

    These don't clear out all the problem data. In Windows it often leaves registry entries, corrupted configuration files etc and these get picked up by the reinstallation or upgrade.

    The suggested uninstallers are much more thorough. For Windows it is possible to achieve the same manually and this is where Evernote will point you. Your choice.

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