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billjohnson

Evernote Expert
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Posts posted by billjohnson

  1. On 9/30/2023 at 10:20 AM, gazumped said:

    Caps lock failure too,  huh... you might want to read my helpful post here... https://discussion.evernote.com/forums/topic/148039-are-you-new-here/

    The new owners took over a bare 10 months ago,  so grudges going back 10 years are pointless.  If you have an issue I'd recommend

    1. reporting it (as you have),  and 
    2. finding a way around it,  since the team have some sensible priorities in getting basic security and reliability issues fixed before they get into anything else.

    If you wish to remind Support - after a reasonable interval - that you've still not had a result,  that's fine;  but I used to run one of those teams and one of our biggest frustrations was the yahoo users who peppered us with constant reminders - it's like a kid's "are we there yet?" query every mile or so down the road and just about as helpful.  Please believe that these people are professionals (and people) who are doing their best and don't need more aggravation than they already have...

     

    Gazumped - I'm going to respectfully disagree because this is an issue that affects workflows and frankly was working several months ago prior to Bending Spoons taking over. If it was a cosmetic issue or a new feature there could be some lag to getting it fixed and I might then agree with you. I've been a part of several mergers and acquisitions and not working the existing backlog of issues is never something I've seen happen. In fact most of the time the new regime wants to pick off some small bugs to make progress as well as work on the larger issues at hand. I don't dispute they are professionals and work hard - we all are. If I took something away /broke a feature my customers previously had and they complained I would immediately find a fix.

    I will continue to press them on a fix and timeline so no need to respond with that as a solution.

    • Thanks 1
  2. 2 hours ago, BvH said:

    Still waiting on response / solution of Evernote. They wrote me it has their attention. ... 10  months toime for fixing an issue that worked 10 years before... it involves my workflow in a hudge way.... SO NO USER FORUM YOU MAY NOT CLOSE THIS TOPIC AS YOU SUGGESTED :-)

    BvH - I'm in the exact same spot as you. It's extremely frustrating.

  3. I have sent in a ticket for this issue that is impacting my workflow. When I search or use a saved search to find checkboxes with no check the results are always blank. I know for a fact I have at least 6 notes with checkboxes that are unchecked. Here is the search criteria I am using (todo:false). This has supposedly been sent to engineering but that was over a month ago.

    Anyone else having this issue or found a fix?

  4. I am on version 10.59.5 on Windows 10 and on version 10.52.2 on iOS.

    I have several saved searches and a couple of them are are shortcuts.

    On Windows, when I select the search from the shortcuts menu they work correctly. However, when I select "Notes" and select a search from the search bar none of them work correctly. They return all the notes in the database regardless of the saved search I select.

    The searches work perfectly on iOS.

    Is anyone else experiencing this? It started when I upgraded to version 10.59.5 for Windows.

     

  5. All,

    I have noticed that "save current view for this notebook" is not working per notebook.  This means that if I changed to sort by title in one notebook it applies everywhere even if I check "save current view for this notebook." It does not matter which view I use (title, date created, date updated).  Has anyone else had this issue and if so how did you fix it?

     

    Also, why can we not have the option to sort by tag?  That was in the legacy version and was useful to me in a couple notebooks.

  6. I cannot get the keyboard shortcut to move a file to a folder to work (Alt + Shift + M).  It also seems any combination of keys that involves Alt+Shift+Anything else does not work.

    Anyone else have this issue?

    Some of the other shortcuts work but this one does not.

    Other Examples:  Alt+Ctrl+N for a new note works

                                    Alt+Ctrl+H creates a quick note not Evernote helper

                                     Alt+T creates a new task

     

    I'm on Evernote version 10.26.5 and Windows 10.

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