JDAA

The note that is missing was created months ago and it’s not the only one. I’ve found several and I’ve only scratched the service I believe. I’m assuming Evernote 2 is yet another download that I did have the prior Evernote overridden. I know I should get rid of the multiple programs but before I do I want to make sure I keep the most complete one. It seems the Legacy is working with the online web version but it’s not updating the newer programs. Like I said, the missing information was entered months ago.

I started noticing information missing when doing a search of my Notebooks in my latest version of Evernote. On my MAC laptop I have a Legacy version, an Evernote version, and an Evernote 2 version which is updated to the latest version. When doing a search for a certain note in that latest version it did not have that note. I went to the Legacy version where I did a search and it did have the note. I have emptied trash in all, restarted my laptop, and made sure I had the latest version. My next step is to export enex files to my Desktop so that I can uninstall and then reinstall. I assume I need to do this from my Legacy version since all the info is there. Since it's an old version it is time consuming clicking on each file. Before going to all this trouble I just want to make sure I'm heading in the right direction. Wondering if this might be a common problem and if there is an easier way to get all the info from my Legacy version into my most updated version. Thank you

Thank you for all your help. A friend is asking me if they should do Evernote also. I really like it so recommended it. She asked if it would take up a lot of space on her ipad. She only wants to do it if it won't bogdown her ipad. Again, thank you.

Thanks to your help I'm getting closer. Shouldn't there be bigger files here?

I'm going to try to attach photos of what I'm doing. Both from desktop and from the Evernote site.

Thank you for your reply. I'm computer illiterate and don't know where you are accessing the "Help". If I'm just on the desktop screen and go to Help there is no Troubleshooting. Am I supposed to hold down the Option key? Could you tell me how to access the Help?

I just started using Evernote to keep an inventory of my stamping supplies. I've input quite a bit of information using my Mac and it is syncing with my iPhone and iPad. Where is all this data being saved? I used my browser to go to the Evernote site and entered info there. So is the info stored through Evernote and I shouldn't ever worry about a crash?