Jump to content
Due to limited staffing, chat support will be unavailable from Thursday, July 2 at 5:30 PM (CDT) to Monday, July 20 at 8 AM (CDT). This will allow us to reply to your email requests as quickly as possible. Thank you for understanding. ×


Level 2
  • Content Count

  • Joined

  • Last visited

Posts posted by RapidFinancialSolutions

  1. 1 hour ago, DTLow said:

    I'm guessing you're running into the simultaneous device limit.1263321260_ScreenShot2018-07-22at14_55_33.png.977748efb2f4408577c4cf13aa0432e7.png
    Evernote displays a device list in your user settings.  Use this list to revoke access to inactive devices
    Make sure you sync your data before dropping a device.

    >>And do I need to back anything up?

    With  your data sync'd to the server (no local notebooks); you're already backed up.
    When you login on the new device, a copy of your data will be downloaded.


    Hi there,

    Thanks for responding.

    All Done!

    Have a lovely rest of your night. :)




  2. 6 hours ago, Jim Finn said:

    You may have accidentally dragged one over the other which automatically created a stack. Right click on the notebook and choose remove from stack to return it to the main list and then assuming the stack is empty and does not automatically vanish you can right click on the stack to delete.

    Just make sure the stack is empty before you delete it in case it delete the notebook as well.

    Thank you VERY much.

    I don't remember dragging anything & Evernote causes so many problems now, this may just be another one.

    Have a wonderful day :)

  3. Hi,

    So I don't understand what's going. :(

    2 of my notebooks have moved on their own to a heading called Notebook Stack & then Notebook Stack 2.

    How do I get them back to where they were before which just in alpha order under "Create a Notebook?"

    And why is this happening?


  4. Yeh I also upgraded to version & thought it would fix these issues, but it HASN'T & their response to me was to go all the way back to the version where it was working & DL that.

    BUT, I happen to live the new feature where it shows you ALL the notes where that kw is even if it's not the notebook you are in. Why should I have to lose that feature to go back to such an old version just to get the bloody software to work :(

    Why can't they just fix it?

    Did you guys submit a ticket by first contacting them on Twitter?

    Because if I'm the only one complaining, they aren't going to fix it.


  5. 18 hours ago, gawkla said:

    Hi Team.

    I've just checked last available version (6.9.7). It's better, but issue is still present.

    1) Open existing note to edit

    2) place cursor where you want to edit

    3) start typing... -> nothing happened. Cursor is gone.


    I agree, although so far I'm, only noticing it on new notes.

    The highlighting & copying seems to be fixed (I hope). It used to remove the highlight when I clicked on the Ctrl button.

    Thanks for updating the thread. I hope they read this.



  6. 22 hours ago, Chickaloon said:

    This is still an issue. On the Windows client, bring up a new note. You must wait 5+ seconds, and click multiple times in the note area before you start typing, just to make SURE you're actually typing where you think you are. Not good.

    Are you talking about the desktop version?

    If yes, I just happened to check to see if there was an update (I don't know why it doesn't tell us there's an update when it's open & you are working on it) & there was. I think that issue is fixed now.

    I had e-mailed with them for a few days trying to give them videos of what was happening , but kept forgetting to or I already clicked in several times & so then a video wouldn't have proved anything.

    I just got home, so I still have to use the new version to see if it's completely working.

    Let us know once you upgrade.


  7. 21 minutes ago, gazumped said:

    Hi.  You already have the free (Basic) account,  so it's not possible to 'upgrade' to your existing package.  If you were looking to downgrade to Basic from a paid option,  one of the other links would say 'manage your subscription' and Basic would have a button.

    LOL, sorry, I thought I was checking for "updates", not upgrades. I didn't read it clearly.

    I was hoping the update would clear the issue so I don't have to uninstall & reinstall, but there are no updates.


    • Haha 1

  8. I've had several issues since I upgraded to (306387) Public (CE Build ce-1.36.3494)

    I wrote them about my other thread too. Someone else is having that issue there too.

    I just tried to upgrade & it pops up with a window giving you the option for the free, the Plus or the Premium, but in the basic it doesn't allow you to click on anything. Grrrr - 



  9. Hi,

    Before I relay my issue, I don't see a way to log into my account & see all my previous posts. Is that not a feature here, or am I just missing it?

    Onto the bug at hand :(

    This is for the Windows application -

    If I paste a link into a note, then start typing after the link (with a space after it) or even on the next line or several lines below it, it drags the link into my text & there is NO WAY to get rid of it.

    Clicking Ctrl U doesn't help at all. :(

    I've just tweeted them this issue. I have had this issue for a while now even in the previous version.

  10. Hi all,

    Happy New Year!

    So I'm not happy right now.

    All was fine with the Windows desktop version UNTIL I upgraded.


    1. When I go to copy text, it's like the issue I had on the web version where you have to copy the word/text twice b/c it doesn't take the first time. Now I have to do it like 3 times.
    2. The software also hung & wouldn't load properly, so I restarted it & it looks like one of the entries on my computer no longer exists. Well I certainly didn't delete it. I finally got it running again <sigh>
    3. When I click on a line where there's text & start typing, it doesn't even know my cursor was there & I go flying all over the place. I have to click into the note several times to make sure Evernote knows I'm really there.

    REALLY NOT HAPPY. I was soo thrilled when I figured out that the windows version was way better than the web version & now these issues are the same issues I had on the web version & even MORE!! 

    Thanks for listening.

  11. @ejmichel - I agree with you. Too many companies CHANGE their software & it's worse once they change it & it's not like they include NEW amazing features.

    Even their desktop version has issues where it doesn't launch on restart. I finally had to resort to putting it into my startup tab which one should NEVER have to do if the software was built properly.

    I would tweet them first, but if you are a paid subscriber, they should be getting back to you. Their support has never been good from what I experienced & from what I've read online.

    I'm not a paid member, but they did respond back to my tweet & then passed me on to support.

    I can't remember the reason I didn't like the new version, as it's been several months since I tried it out & then I freaked out b/c I didn't think I could back to the old version, but someone on here helped me.

    I still recommend the desktop version, but I understand that if you are on the road, you need the web version.

    I am not a fan of MS, so I try never to use their products except we are almost all forced to use Word & Excel.

    Let us know how it goes.

  12. Hi,

    Ok, so...

    I tried it again & if you click on the 3 dots on the top right, it asks you if you want to copy an internal link. When I do that & paste it, it pastes an Evernote share link which I DON'T want.

    When I do it your way Dave, I can copy & it gives me just the link, so thank you.

    • Like 1

  13. So, I hate using smartphones to replace computers.

    I've been using computers since '84, & nothing about a smartphone is easy for me not to mention it's a very lame chopped down version of the real thing & I'm not just talking about Evernote.

    So I've been unable to copy one link out of let's say 4 links in a note so I can paste it to someone in a text or WhatsApp, etc.

    Also, whenever I want to open that link in a browser, clicking on it, or even holding it down doesn't do it. :(

    What am I doing wrong?


    • Like 1

  14. 1 hour ago, gazumped said:

    Hmmn.  Do you File > Exit Evernote before closing your system down?  Might be worth unticking the autostart option and exiting,  then restarting and reticking...

    Worst case,  if you're on Windows you should be able to add the Evernote icon to your Startup folder manually.  Versions vary so it's best to do a web search for how to do that.

    No I don't X out, I just restart. I shouldn't have to do that IMO b/c I don't have to do that with other software.

    I'll have to get someone to help me put Evernote in the startup menu.


    • Like 1

  15. @Saga - I still suggest (if you can) to switch to the desktop version.

    It's even better than the old web interface.

    1. You don't have to wait for it to save, I have mine set to 2 secs & it's saved.

    2. When copying text you don't have to click it twice & then highlight to copy, it just highlights as normal. That was a web version bug that I hated & they refused to fix.

    3. When creating a new note, you can set it so your cursor goes right to the heading area so you can just type.

    I do wish the keyword I searched for was in a brighter yellow (it's a dull low yellow), but that's my only complaint so far.


  16. Yeh that's where I found the right address was evernote.com

    Ok, I'll contact them via TW

    On another note so I don't have to start a new thread although maybe I should, my desktop Evernote isn't launching on its own when I restart my computer, & yes it's checked off to do that in options unless there's 2 different places.

  • Create New...