Caio Alvares

It worked, thanks! The UX here could improve by letting us know that this is the problem, so we can fix it. but huge thanks here.

Hi. I had this error on the 10.16 version, and it continued in the 10.17 error. I'm using an iPhone 11. The screen keeps loading a splash indefinitely, and I can use the mobile app because of it. After restarting the app, it sometimes works for a few seconds (less than 10) and then it comes back to the splash with eternal loading. It only happens on the mobile version, it is working fine on the Web and Mac versions. Another maybe important info is that I was a premium user until last month, and now it has expired and I didn't renew. Thanks.