thank you all for your replies.
I don't consider twitter as a means of customer support.
I will only pay for a program that is indispensable - such as Premium Support for Wordfence Security and the Theme on my website. I would use Evernote only as a file organiser with ALL my notes saved only in Local Notebooks, nothing in the cloud, no sync between devices, no collaboration with others. I will never store my personal/business data in a cloud storage (I'm mystified that so many people are complately blind to its dangers). So - i don't need access to my note history, backup etc. an