Jump to content

cornetg

Level 3
  • Posts

    184
  • Joined

  • Last visited

1 Follower

About cornetg

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

cornetg's Achievements

62

Reputation

  1. Thanks for responding Jay-Bob. 1. Yes, I have been using v.7.12.3.60 -1.0.5 (30). It was this version that was repeatedly crashing, and when I found a reference to v.7.12.4 I tried to update unsuccessfully. 2. The crashes have seemed to happen randomly, and most often when Safari is running in the background. I have now tried opening the identical set of 9 tabs which I usually have running in Safari, this time in Firefox with its own Web Clipper extension. So far, after 24 hours, Firefox has not crashed. (If it does soon I will get back to you.) The Safari crashes happen, by the way, whether or not the Evernote app itself is open. The crashes have also occurred whether or not I have other Safari extensions enabled. I've tried testing a lot of variables for some months now, to attempt to pin it down before finally reporting the problem to you. Below are slices of the crash report which seem most relevant: Process: Safari [10159] Path: /Applications/Safari.app/Contents/MacOS/Safari Identifier: Safari Version: 13.1 (13609.1.20.111.8) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Safari [10159] User ID: 501 Date/Time: 2020-05-11 16:06:28.908 +0300 OS Version: Mac OS X 10.13.6 (17G12034) Report Version: 12 Anonymous UUID: 08DF0677-C54C-6427-9C13-2536FF74B0F9 Time Awake Since Boot: 460000 seconds System Integrity Protection: enabled Crashed Thread: 22 Dispatch queue: com.apple.NSXPCConnection.user.com.evernote.web.clipper.extension.apple-extension-service Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x00007521de7bbec8 Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [0] VM Regions Near 0x7521de7bbec8: Stack 000070000919f000-0000700009221000 [ 520K] rw-/rwx SM=COW thread 25 --> MALLOC_TINY 00007fc080400000-00007fc080500000 [ 1024K] rw-/rwx SM=PRV and: Thread 22 Crashed:: Dispatch queue: com.apple.NSXPCConnection.user.com.evernote.web.clipper.extension.apple-extension-service 0 libobjc.A.dylib 0x00007fff548cb174 objc_release + 36 1 libxpc.dylib 0x00007fff5584737f _xpc_connection_dispose + 57 2 libxpc.dylib 0x00007fff55840be9 _xpc_dispose + 51 3 libxpc.dylib 0x00007fff55847309 -[OS_xpc_connection _xref_dispose] + 47 4 com.apple.Foundation 0x00007fff2f672122 -[NSXPCConnection dealloc] + 327 5 libsystem_blocks.dylib 0x00007fff5553f99d _Block_release + 111 6 libdispatch.dylib 0x00007fff554b7db8 _dispatch_client_callout + 8 7 libdispatch.dylib 0x00007fff554cc217 _dispatch_queue_serial_drain + 635 8 libdispatch.dylib 0x00007fff554bf166 _dispatch_queue_invoke + 373 9 libdispatch.dylib 0x00007fff554ccf0d _dispatch_root_queue_drain_deferred_wlh + 332 10 libdispatch.dylib 0x00007fff554d0d21 _dispatch_workloop_worker_thread + 880 11 libsystem_pthread.dylib 0x00007fff55808fd2 _pthread_wqthread + 980 12 libsystem_pthread.dylib 0x00007fff55808be9 start_wqthread + 13 Here's hoping you can identify the problem – and remedy it! All the best to all the team. And STAY SAFE!
  2. When I try to update to version 7.12.4 of the Clipper the Update button fades and I just get a perpetual spinning wheel in the MAS app's title bar. I see that several other people are having this issue. If you look on the MAS web preview page the failure to update was already reported on Feb. 27. What is going on here, Evernote team? It's just bad quality control. And meanwhile v.7.12.3 is periodically crashing Safari 13.1. – after all the long-time issues were supposed to have been fixed. Very disappointing. Nonetheless, stay safe everyone.
  3. More problems with this redesign: The Snippet view divider row showing the month is too pale again, as is the font. This is like deja (non)vu from complaints everybody voiced many versions ago when the Snippet column suddenly got bleached, before happily regaining a healthier hue once again later. The Reminders header is ridiculously small now. It's almost impossible to make out the number in parentheses alongside. It's very hard to understand why the team keeps making these pointless tweaks to the interface.
  4. Thanks for the new update. I have not experienced any crashes but one GLARING change is that the notebook a note belongs to is no longer presented in Snippet View. You have moved the date and tag to the bottom of the snippet and suddenly taken from us the name of the notebook to which the note belongs. This is not good. Please restore notebook names!!! And can we have them displayed on every snippet, whether or not they are selected, as I believe used to be the case many Evernotes ago.
  5. Thank you, @JMichaelTX for expressing the issue with such patience and lucidity. It is hard for us users to understand the reluctance the developers have to reverting to previous sync behaviour which allowed us complete control over our notes. The problem of sync conflicts is surely unrelated to users' sync rhythms, and it would seem to me that having manual control over syncing should, in normal circumstances, reduce the danger of such conflicts. It cannot be such a big ask for the team to deconstruct the heavy handed new sync behaviour and revert to the earlier, non-intrusive method we previously enjoyed. At the moment it feels like someone on the other end, there in the Evernote dungeons, has blithely assumed they must control our instincts and has got ahold of our mouse. I have done a lot of beta testing with several developers of different apps and I have never encountered such obtuseness as the recent EN team has displayed, and I have never had to be in such protracted conversations for them to understand my suggestions. It's all very disappointing. And embarrassing. After being such a fan of Evernote for most of its existence, I am now seeing friends giving up on you in disgust.
  6. I'm beginning to think that some underling from Trump's White House staff has taken over the Evernote team's decision making process. You have now, without warning, and after FIVE betas, suddenly taken away all sync options from Preferences in the final release candidate, in a bid, apparently, to cover up the long-standing sync issues you have been unable to cure – and left us only with that ridiculous, superfluous, uncalled for 'Waiting for sync' dialog which insists on popping up on quit, even when no notes have been added or editing changes made. If you wish to dumb down Evernote further, please be so kind as to inform us of your plans so we no longer have to constantly go through the embarrassment of these exchanges. We are here, to a great extent, to shepherd you through the beta process. Why are we being treated with such seeming contempt?
  7. Bug in this beta 3: When All Notes is selected this pane appears above Reminders: The pane cannot be dismissed by clicking on either Yes or No, or by hitting Enter. When a single notebook is selected, Reminders are listed as normal, without the pane above them. But as soon as I return to All Notes the pane reappears and refuses to go away. Tried restarting EN a couple of times, to no avail. EDIT: Ha! Vincent Noel just beat me to it. But it's good, or not, to know other users are experiencing this bug.
  8. I have to concur with JMichaelTX. Too many bugs lately with each new release. It's not that we don't appreciate the work you are putting in but a little more quality control is needed. On at least two of the previous updates, I found EN freezing as the update announcement pane came up and I had to force quit. Not encouraging.
  9. I have this problem too. In fact I've been noticing it for a while from earlier betas. Surely this is putting unnecessary strain on your servers. There is also the irritating Waiting for sync' window in recent updates, which pops up when I quit and seems totally superfluous since it scarcely hangs around long enough for us to hit its Quit button. It appears even when I have made no changes in EN and, in this latest version, whether or not 'Warn me if i quit while syncing' is checked in prefs. Completely unnecessary added distraction. I know when I quit EN and require no additional dialog to inform me.
  10. @rjnb, @Mike Figueroa and others who are encountering this problem: Happy to report I have now found a workaround which seems to solve the quitting issue. In prefs I set syncing to Manually and checked 'Warn me if I quit while syncing', and EN now fully quits. Not a total solution but it does the job in the meantime till the issue is properly fixed.
  11. Thank you for the new beta, which I'm very happy with in general, but it has a strange bug which prevents the app from quitting. The EN main window closes but the app won't quit completely – except if you manage to hit the Quit Now button in the closing 'syncing now' dialog in time before it disappears. If you don't succeed in catching the Quit Now button, EN remains active with no window open and the Quit menu item becomes greyed out. Only option is to force quit. I first made the update to this new beta from within EN. Tried quitting the EN Helper from my menubar and also restarting my Mac to see if that solved the issue, but no luck. I then manually re-downloaded the update from this discussion and installed it but the problem persists – EN won't quit entirely unless force quit. I'm on the latest 10.12.6 version of Sierra. Is anyone else noticing this issue? Your help appreciated.
  12. My mistake. I must have meant early betas of 6.11 where tabs worked. Anyway, here is a screenshot: Notice the '– Evernote' suffix in the tab headings.
  13. From EN 6.10.x I had several tabs open, each with a different notebook. I skipped the 6.11 beta updates after all the bad reports. Now I've installed 6.11.1 and found I had to open new tabs to restore my old arrangement, which I found very useful. Can you please explain to me why on earth the team should make the horrible decision to modify Tab headings by adding '– Evernote' as a suffix to the name of notebooks? Absolutely useless change. I want to see the notebook name as quickly and clearly as possible by glancing at the Tab, and not be confused by EN's self-promotion. Does Evernote fear that I might not be aware that I am in Evernote? I humbly request that you please remove this ludicrous innovation, and restore things to clarity. It gets worse. I now find that when I quit and reopen EN, the tabs have disappeared. I very much hope that the next beta will address this bug.
  14. Thanks very much for responding, rubenb. I finally found a solution from this other thread: https://discussion.evernote.com/topic/96324-my-web-clipper-stopped-working-with-10115-update/?page=2 Tobbelin's suggestion in that thread to run the cache-cleaning app Onyx fixed my problem and the clipper is running fine now. Thank you again.
  15. Since v6.9 I am unable to sign in to my Evernote account from the Safari web clipper. Using the latest Safari 9.1.2. Tried uninstalling and reinstalling. Relaunching Safari and rebooting Mac. No luck. The clipper responds when clicking on 'Create an Evernote account' and 'Forgot password?'. Just not 'Sign In'. Meanwhile, the Chrome web clipper has no such problem and works fine. Very frustrating. Please can you address this issue.
×
×
  • Create New...