wilsonch

Actually, as of this moment the Evernote Windows app looks to be synchronized up to date with Evernote Web for me. Record counts match. Recent notes are there.

An Evernote person is investigating. He requested and I sent several logs.

As of right now my Evernote Windows app v 10.20.4 is showing data up through August 17 (13 days ago), plus two recent notes I entered manually into the client as tests. I looked at the support request process and decided it's not worth it to me to go through the bother of submitting an official support request. I haven't been using the Evernote Windows client for some time now and, given these problems, don't plan to use it. So my posts here on the problem are just to let other users know that one user experienced this problem. YMMV.

I am posting this mainly to document the problem. I am not currently using the Evernote v10 Windows client. Problems in various Evernote clients and versions led me to go back to Evernote Windows Legacy version for some uses and to switch to OneNote for most active new work. FWIW I've been an Evernote premium user since approximately 2008. My account is still "premium." I have not upgraded to one of the new account levels. After not having used the v10 Evernote Windows app for several weeks I cranked it up yesterday to see whether it is working. It showed me notes only up through August 8 (I'm posting this on August 27). The Web Evernote, the Evernote legacy app, and the Evernote Android client had notes up through the current time and showed about 400 more notes than the v10 app showed. (The new articles are web clippings or email newsletter message copies. I'm not actively manually creating and editing new text notes in Evernote.) I uninstalled and reinstalled v10 Evernote. (Yes, at some point I rebooted my PC but I don't remember exactly when in the sequence.) The version that I installed and am currently running is v10.20.4. I left things alone overnight and this morning. Then I manually entered a new note via the v10 Evernote client/app on my PC. The new note sync'd to Evernote Web, Evernote Legacy, and Evernote Android. Evernote v10 continues not to have sync'd any other notes at all from after August 8.

I'm abandoning using the Android Evernote app. I may still use the Evernote legacy version on my PC to collect web clippings but Android Evernote has become a frustrating, ever varying time sink instead of a reliable tool that facilitates efficiently capturing and accessing my notes. I wish Evernote and Evernote users success.

Yes, we agree that the bug seems to be happening whether or not the notebook is declared "available offline." The only "toggle" I can find is in the notebook menu and it says "Available offline" and is grayed out and if I touch it nothing happens, no matter how long I wait. That "toggle" is the one that one pushes in order to "Make available offline." If you are referring to another toggle, or if you can tell me how to make the "Available offline" menu item do something, I will be grateful to learn.

I encountered duplicate messages and sync conflicts in another notebook, one that is *not* available offline. So it's less important for me to be able to turn off "available offline" for the other notebook. I was just notified via email: "I understand you are experiencing duplicate notes on your Evernote for Android app. Apologies for the inconvenience. Our development team is aware of this issue and they are currently working on a fix."

Trying to cope with slowness I decided to set one of my notebooks to be available offline. So I did that. Now I'm encountering duplicate messages and message sync conflicts. (I've opened a support ticket.) I'd like to turn off "available offline" for that notebook. But the only menu choice I can find is one that says "Available offline" and is grayed out (inactive). If I push on it nothing happens. The answer may be blindingly obvious but I'm not finding it. Is it possible for me to make an "available offline" notebook NOT available offline? Evernote 10.12 (1115297)