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rbbcpa

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rbbcpa last won the day on June 25 2023

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  1. @PinkElephantmy initial post was totally benign but @Dave-in-Decatur decided to inject his views in a manner that was both disrespectful and marginalized me as an Evernote user. Not only that, he attempted to suggest that my post wasn’t appropriate for the forum because, to summarize, it expressed an opinion that didn’t help other users. Long story short, Evernote listened to and responded to my concerns RE: pricing, and has offered a concession that will ensure I continue to use Evernote for another year. I invite you to stop responding to this thread if you are unable to offer up anything meaningful and constructive.
  2. I’m using OneNote on iOS, iPadOS and MacOS and sale theme is available. I haven’t experienced anything yet that “bloats” the user experience, although, there will be some learning curve to become proficient. I am willing to give it the old college try.
  3. First, my designation of “Power-user” was obtained by being an early adopter of Evernote Web service in 2008 and by acquiring knowledge and mastery of the app, and it is certainly not relinquished just because I have pivoted to a new app. Second, the tone and word choice I used toward the fellow user was proportional to his tone and word choice towards me. To allay your perceived “disrespect” toward the fellow user, I will happily replace “troll” with the appropriate definition. Troll - “a person who intentionally tries to instigate conflict, hostility, or arguments in an online social community”. I think Dave-n-Decatur and you need to do some serious introspection and feign an attempt to be open to the fact that Evernote has significant shortcomings, least of all in its pricing. Clearly, you’re both Evernote “fanboys” (I hope this verbiage isn’t too disrespectful for you), and are unable to even consider that my contentions have merit. The irony in all of this is that a CSR from Evernote responded to my Twitter DM and has graciously offered me an annual pricing concession to allow me to “experience all of the new features being rolled out in 2023”. Looks like I’ll be around for at least another year…
  4. I didn’t feel the need to lead with the aforementioned detail because I didn’t realize a forum troll would pounce on my post, and spew nonsense with “authority”. And, yes, Evernote’s rollout of their subscription model in March, and this month’s pricing increase on legacy plans completely disregards the loyalty of the very user base that vaulted Evernote to prominence. Likewise, I predict this dismissive approach to customer service will mark the beginning of the end for Evernote. That, coupled with the acquisition of Evernote by Bending Spoons (i.e., Evernote will be cannibalized and diluted by other Bending Spoons mobile apps) will create an opening to other innovators to fill this void. At the end of the day, as an Evernote power-user, I cannot justify continuing to pay $65/yr. for an app that simply doesn’t provide equivalent utility to me.
  5. I downloaded the legacy OneNote importer back in March, and that’s what I used. Unfortunately, MS removed it from their OneNote site. Of the ~5,000 notes I imported, only 30 lost some information due to handwritten elements in the them.
  6. It is not a generic price advisory. I attached a screenshot of the subscription price from my iPhone. Seems pretty definitive to me.
  7. Hi "Dave-in-Decatur" - As a subscriber to Evernote since 2010, I have earned the right to voice my frustrations on a forum such as this (i.e. look up the definition of "forum" and use some imagination in applying that definition here), It is the least-likely case that I was seeking your opinion; however, since you offered it up I will respond. I strenuously disagree with your assertion that the previous pricing structure was outmoded. Outmoded compared to what? Similarly situated note-taking platforms and/or other SAAS? I don't think so. There is something seriously wrong with the pricing paradigm at at Evernote when I look at the other productivity apps that I subscribe to (e.g. PDF Expert, Spark, Calendars Pro, Photoshop Express Photo Editor, Notability, even Apple One) and Evernote is 2x the price of the most expensive of these other apps. At least when Spark (Readdle) introduced their subscription model, after a very long period of time during which the app was free, they offered existing users a lifetime 30% discount on their annual subscription. Additionally, they listened to their user base and removed a paywall for a feature that was previously free. Evernote has done nothing to reward customer loyalty or even curry some degree of customer loyalty with their pricing plans. In my opinion, this was a lost opportunity that will drive more users to alternatives, I am fully aware of inflation and supply chain issues, but a 42% increase in my annual price (from $44.99 to $63.99) is not reasonable or commensurate with the features offered by other apps. Factor in the pervasive and known security issues (my employer, a fortune 50 energy company, refuses to support it because of security concerns) and there is no way I am going to pay a penny more for this app. Refer back to point 1. The only one attempting to communicate in a "thunderous" way is you, and I am sure you gain a lot of satisfaction, cloaked in the anonymity of your 4,022 posts, LVL 5, and 1,785 reputation score, from trolling the Evernote forums looking to spew your vitriol. In the time I responded to your post, I have exported my 5,000+ notes spread across 10 notebooks into OneNote. I am already impressed with the seamless integration with MS Office and OneDrive...
  8. It’s been one disappointment after another with Evernote and their price increases, with no commensurate addition of features. First, they rollout a new subscription platform and take away key features from Premium only to shift them to a more expensive option. Today, I received notification that the legacy Premium price is increasing by 42% to $63.99/year. That is an insane price increase especially when there are so many alternatives that are arguably better than the Evernote product offering. So after 13 years as a loyal customer, I’ll be saying goodbye on January 26th, 2023 when my current subscription ends.
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