Mark78

Totally agree! Notion is a key competitor, but their Evernote import stinks. They link accounts, then the import stalls... and fails. I told them don't do the "direct connect" route, rather import using Evernote ENEX files. Even told them how to do it.... Hopefully they will do it.

Feel very sorry for these employees. However, I have little pity for Evernote Corporation owners and senior management. Over the last 10 years and PAINFUL rounds of acquisitions, the previous one with CEO Ian Small disastrous as they wrecked Evernote, took away functionality that faithful, PAYING customers like me depended on. Awful. Downright mean. I have come to the conclusion that Evernote is dinosaur technology that has been ineptly managed for at least 10 years. The current owner "Bending Spoons" are nothing but GREEDY CROOKS imposing a 50% price increase, orders of magnitude beyond inflation rates. I get the message: EVERNOTE DOES NOT CARE AT ALL FOR ITS CUSTOMERS IN THE SLIGHTEST. ALL THEY CARE ABOUT IS POCKETING YOUR MONEY. Well, they can subtract my money from their "revenue stream". I've been a PAYING customer since I started with Evernote 13 years ago. An EVERNOTE FOOL I will be no longer. Definitely bailing now to save my data and move on. THANKS, Evernote for nothing. I've been using Notion since 2018, FINALLY got my key notes imported. Notion is very stable, in a very good financial position, very caring toward their customers and a FANTASTIC technology platform where the USER sets it all up the way THEY want. Three cheers, Notion! One phenomenal result of the ongoing trainwreck known as Evernote: it has motivated a LOT of people to jump into the note application business with phenomenal innovation. Sadly, the current MASSIVE TRAINWRECK is likely to be fatal. Fellow customers, move on. Before it is too late.

Problem happening on Chrome, running in Incognito mode. Just for chuckles: i did a fresh install of FireFox. No addons, extensions, nuthin'! Same thing. Like I said, "It's a bug!"

I want to update this topic: here is where the buggy behavior happens: I want to move the note (whether existing or new) to a different notebook. Instinctively, through many years of using Evernote, I tap on the Notebook icon right at the top of the editor window. Oops. That's no longer the way to move a note. We now have to tap the 3 vertical dots Then tap "Move to" and select the notebook to which we are moving the note. BOOM! Note totally disappears Evernote cleverly opens some (apparently) random other note. That's definitely a bug, Houston. Definitely a bug! Please fix it! Thank you! Mark

Good news: it looks like Evernote has fixed this. I had first reported this to them via another channel about two months ago. Three cheers, Evernote, for fixing it! Now if we can get a less cludgy way of moving the note to a new notebook (like the way it was before) that would be good.

I thought I was in the right forum... beta, web client. Thanks for the link

Dave, thanks for weighing in. I have about 40 shortcuts. Only about half of them are visible. Definitely a bug and Evernote needs to fix it!

UPDATE (yes, it REALLY is a bug): here is where the buggy behavior happens: I want to move the note (whether existing or new) to a different notebook. Instinctively, through many years of using Evernote, I tap on the Notebook icon right at the top of the editor window. Oops. That's no longer the way to move a note. (By the way, Evernote: please put it back. Your "new" steps involve to much unproductive and unnecessary extra steps. Plus, those of us very faithful, long term users are accustomed to it being the other way, which is far more productive!) We now have to tap the 3 vertical dots Then tap "Move to" and select the notebook to which we are moving the note. BOOM! Note totally disappears. Not into a vortex of nothing... it's been moved... but totally removed from the editor. Evernote cleverly opens some (apparently) random other note. That's definitely a bug, Houston. Definitely a bug! Please fix it! Thank you! Mark BUG: while editing a note, then moving the note to another notebook, the editor dumps the note and randomly opens to another note in the notebook that I moved the note I was working on to. Please fix. By the way, the way one moves a note to a different notebook in the editor is not good. Remember: 90% of the time the "default" notebook is not the notebook in which the user wants it so one of their first actions in note creation is to move it to the appropriate notebook. Previous versions allowed the user to easily do this right from the opening editor screen. Not by tapping secondary items. Please restore prior functionality of moving a note to a different notebook in the editor. It worked great! Thank you!

Thank you to the Evernote team for your hard work to keep driving Evernote to the next level! I use the web beta editor and I hope this forum is the right place to post observations of things missing, not work right and/or needed. For this topic: the web beta editor is missing many of my Shortcuts, which appear just fine in the Windows & Android apps. Thank you for fixing this! Keep up the good work! Mark Evernote user since 2010

When I click on Tags in the left pane, bringing up the Tags window, all of the tags displayed are truncated too far... forces display to no more than 15 characters. Please change this, or at least give the user an option to set truncation where they want it. Also, the current Tags window does not display subtags. We need this functionality as it already available in Evernote for Windows and Evernote for Android. I'm sure this is something you are working on.... but just in case it's not, this friendly reminder that it is needed. Thank you! Mark

When you click on Tags in the left pane and it brings up all the tags (VERY nice), when you click on an individual tag and a drop-down presents a few options, an important one is missing: the ability to move the tag to be a subtag under another tag. Please implement this, as is very important. Frankly, it would be good to have a way to select more than one tag and then be able to move all of them as a subtag under another tag. THANK YOU!

Bottom line: Evernote needs to restore the functionality to their new web app. That's my point.

Not so. I'm doing just that right now in the current (not beta) version. Typing a word will find it anywhere in a tag. Could be the first word, a middle word or the last word in a tag. That's the same functionality with the Android app. But not in the Windows desktop application. VERY helpful feature. We need it back!

The new web client is looking good! Very clean, good organization. Two observations of problems with tagging a note: Cannot search based on a term IN a tag. For instance, I have a tag "Customers - Commercial". I'm using to typing in "Comm" and finding this tag quickly. The beta only searches the front of the string. So, using my example, "Comm" only brings up tags that have "Comm" at the front of the tag, not "Comm" contained in the tag. Maybe I'm missing something? Not all tags that are assigned to a note are visible. Runs off the screen. Need to have all assigned tags visible, as it is in the current version of the web client. I like the way the tags are now, especially the way creating a filter on the tags work from within the note. Thank you.

I use Evernote on many different platforms.... now I have a new Chromebook and am thrilled with the performance, beating out Windows easily. This is now my go to device for work and writing. I'm thrilled to be able to use the Evernote Android app on this platform. Overall, it works well.... except for one thing... the creation of a new note. It takes 45-60 seconds for the note content area to FINALLY be available in this situation. My conclusion is the "template" thing in the note area apparently takes a while to load. This bogs down the application on something I rarely have use for. My suggestion to the Evernote development team: Please give us the option in Settings to disable the Template button thing that appears in the note content area. Put this in a menu, NOT in the body of the note. It's slowing down your app WAY down. And forcing something on users that frankly gets in the way. OK... some users may want it.... thus the option in Settings to turn on/off that kind of functionality. The less that Evernote (or any other software vendor) forces something on users, the better. Some may say, "Why don't you use Evernote in the Chrome browser"? I do. It's MUCH faster than the Android app on this platform. However, it is not offline. There are times when I am in a location where I don't have access to the Internet but I need access to my notes and to be able to create notes. That's part of why I'm a veteran Evernote user. Bottom line: the Evernote Android app operating on Chrome would be a SO MUCH BETTER experience if Evernote would put in place the suggestion above. Something is slowing down note opening... especially when creating a note.... I suspect it's this new Template thing that Evernote puts in the middle of note creation. Thank you.

Yeah, been there done that many times in over 40 years of doing tech. I will say in all those years, Evernote is close to the top of the list for having the nasty habit of breaking things that were working before with their "latest updates". They really need to improve their quality control standards when it comes to the release of a version of their software. I've observed this only with their Windows application. Android, it's a different (way better) story. Needless to say, I'm going through the drill with their tech support of sending logs, etc.....

Evernote support has finally reached out to me and I am sending them information and logs Etc. It is interesting that I'm having this happen on two separate machines running two different versions of windows with two separate Evernote accounts. It's also interesting that this is exactly like the problem that existed before and when that problem existed Evernote had told me that it was a known issue with their software. As a matter of fact they encouraged me to download a beta version of the next software and that worked. And then of course that next version of software with the correction replaced the beta version. Things were going quite well for a few months and then bang here we go back to square one same problem of sluggish typing. I hope they reexamine their code and fix the problem thanks

[I sent this out via Evernote Support on May 4th and besides a computer-generated email response saying "we got your support request and we'll be in touch with you", Evernote Support (and I am a Premium paying customer) has been silent for 4 days]: We are back to square one: months ago I complained about the terrible, sluggish performance of Evernote when typing a note. The next update of Evernote cleared out the issue. Everything wonderfully well after that corrective update. Unfortunately, the latest update, "version 6.5.4.4720 (304720) Public" which was I installed about 2-3 weeks ago is terrible. We are back to the problem I had earlier: when typing in a note VERY sluggish performance. It's like I'm typing through molasses. This is happening on this, my personal Evernote Premium account, on a Windows 10 PC AND a separate work account (another Evernote Premium account), on a Windows 7 Pro PC. So, clearly, the problem is NOT my computer. It IS your software. PLEASE fix this! It is ruining my productivity. Thank you. Please stop releasing buggy updates that ruin perfectly well functioning software! Your Quality Control department needs to do a much better job of vetting updates to make sure you are not deploying buggy software!

Thanks, Robert, for your thoughts. You are spot on. I have, in fact, detailed what is lacking, in this and other venues. This topic was meant to address the lack of response from Evernote concerning what I and many other users are frustrated with. Fundamentally, I do not consider it "progress" or an "upgrade" when the software regresses and downgrades (removing features we have had for a long time and depend on). It seems clear to me that Evernote has made assumptions about how its users actually use their software. They have oversimplified things and in so doing, made it more difficult to use. That's not simplicity, that's poor planning and design. The fundamental beef that I and many others have is in the presentation/listing of notes, lots of them. I have over 12,000. Why restrict us to seeing a list of only a half dozen at a time? That's beyond useless. Someone high up in Evernote is just not thinking. Or listening. Probably both. This topic is meant to address that attitude. Furthermore, this web app "beta" is in fact not "beta". It is sub-alpha. It should have stayed strictly in Evernote's in-house testing, with so many features missing. When software goes to "beta testing" it is not meant to be lacking some features, rather it is meant to have the full feature set of that version and allow customers to take it for a test drive to make sure it isn't buggy. I've done beta testing for decades. This is the worst "beta" software I have ever seen. When you release "beta" software, it is as much of a public relations matter as it is a technical matter. Users see what is behind the curtain and react. Perhaps Evernote has pulled the curtain back too early. Or maybe they really mean to plow ahead sans some of the features that have always been in this product.

I, like so many of your faithful users and strong believers in Evernote (so strong we recommend Evernote to many others), are downright frustrated with the "latest and greatest" Evernote web app. The bottom line: many, many features that we enjoyed in the "old" version are GONE. That is a massive, huge mistake. This is very, very disruptive to the work flows of many people, including me. That means that this "beta" is not even "alpha". It is "sub alpha", when you take away many features that we have depended on, including ease of use. Ever since the web beta was released, when I log into Evernote web, I get the prompt to "try out" the beta. I click YES -- with the sincere hope that Evernote hasn't continued to lose their minds -- and NOTHING has been changed. Many features that we enjoyed in the "old" web app for years are still gone. That tells me that Evernote is plowing ahead, ignoring repeated concerns about this expressed by your faithful users in many different forums. For that reason, I cannot in good conscience refer Evernote to anyone. The reason? Apparently the Evernote corporate culture is becoming so arrogant that they think THEY know what's best for its users, heedless of the input of those same users that keep it in business. That thinking has been the death knell of many a company that at one time did well -- then fell catastrophically, soon out of business. Prove me wrong. Prove to me that we still have the great Evernote company that we have depended on. You can do that by publicly admitting you made a big mistake, you are listening to your faithful customers, you will get this "sub alpha" version offline, get back to the drawing board and FIX IT. I am not opposed to change and forward progress. I embrace it. I am consistently an early adopter. But I refuse to embrace failure and regression. That's what this "new" Evernote web app is. Your example should be Microsoft. They had the same arrogant attitude about the "new" Windows 8 user interface. Clearly, Microsoft paid little attention to the many faithful whose business made Microsoft great. Look at the massive loss in sales, loss in market position and customers complaining at every corner how UN-user-friendly Windows 8 was. Fortunately, Microsoft admitted their mistake, they are now REALLY listening and they are so radical about making things right and distancing themselves from the debacle of the Windows 8 interface that they are skipping "Window 9" and going straight to Windows 10. They are earnestly seeking input from the technically savvy and the average Joe. Way to go, Microsoft. I'm going Windows 10. My philosophy is that we all make mistakes. However, great people and great organizations admit when they have messed it up, listen to those they serve and do everything they can to make things right. Microsoft has won back my allegiance and business. Now it's your turn, Evernote. Mark A faithful and proud Evernote user since May 2010