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2methylethel

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  1. Finally got a result. I contacted @evernotehelps via Twitter on July 29. They responded on Aug 2 - I gave them the email for my account on Aug 7 and on Aug 11 they had revoked my third device for me. So far looks like things are working now.
  2. Certain it is their fault. I made sure it was the right iPhone (it showed which versions). And as mentioned above, when I revoked my device, I received an email confirming it was revoked, but when I logged back in all 3 devices were still showing. This happened twice. My whole issue is that I've exceeded the limit for revoking devices, even though no devices are showing up as revoked every time I re-sign in.
  3. Thanks gazumped. I will probably end up with option 1. I shouldn't have to pay Evernote for a technical glitch that is their fault, so option 2 is not really an option. Thanks for the link to Evernote's Twitter. I had spent quite a while looking for contact info from Evernote, and seems they don't have any kind of email, form, or chat where I can send questions. Not very customer service oriented. So I'm glad you provided that option - I sent them a DM and am waiting to hear back.
  4. I have a basic plan, which means I can use only 2 devices. I want to use Web and my iPhone. I recently switched iPhones. When I signed in to Evernote on the new one, it asked me to revoke one of the 3 devices so that I could still use Evernote. I revoked my old iPhone. I received an email: Device successfully revoked. Then it said I got signed out of Evernote. So I signed back in on my new iPhone. Within a minute, the pop-up appeared again asking me to revoke one of the 3 devices. The old iPhone was still on the list. I revoked the old iPhone again. I received another email: Device successfully revoked. Then I got signed out of Evernote. So I signed back in on my new iPhone. It asked me to revoke one of the 3 devices but then said that I have passed the limit for revoking devices within a month. This is unfair as I was trying to revoke the same device twice because of a glitch that Evernote seems to have (i.e. it things it successfully revoked the device, enough to send me a confirmation email, but then doesn't actually do it, hence the popups). Looking for a solution. Thanks. C.
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