I understand completely. I've been asking for some improvements for years now (ios sort order for one) and haven't seen any changes along those lines. There have also been some bugs in the Macos version that I've been waiting for a fix on (pdf files revert to the original filename after I attempt to rename them...I don't know how long I've been using a workaround for that one but it feels like years).
I've also monitored some other users requests and they seem to be largely ignored.
Additionally, the following statement on the feature request forum has begun to annoy me: "One thing to remember: popularity does not mean implementation. Our forums are one component of the decisions we make, and while a bunch of ideas have merit, we need to be selective and always balancing priorities."
Yes, it's getting to me and I've been looking for an alternative. Still looking but I will jump when I find it.