Web Client lathargic on viewing attachments in Web Client Issues Posted September 26, 2018 I am trying to view the attachments online. Downloading would be the workaround, but I do not have that option on this record. I have been able to successfully email the attachment to myself but would like to get this issue resolved. See the screenshot attached of what I see. Thumbnail on the left, but no image in the right, no link to view, no link to download.