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titanshadow

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  1. I don't think they are listening though. A classic case of marketing running development and turning a deaf ear to existing long time users. I find it sad though, Evernote used to be what I recommended to people - I even got my boss to use it. Perhaps I'll see if OneNote will do something similar.
  2. In the temporary this does help any situation. However, you are introducing more problems than you are possibly fixing. Android users are smart people, you need not treat us like idiots. Default location has always been the internal memory, but a simple warning saying "You are moving your data to external storage, this may impact your apps performance, are you sure?" Most of us know what that means, we know what it is to impact performance and can make a reasoned choice. Again, we are smart adults who pay you money to use a feature that you are making unusable or impactical for many. Cheap Android tablets are coming out more and more with less and less internal storage. The dirty little secret of Android seems to be that external storage is available but somehow unusable. I have about 4 Gigs free on my new tablet, I have metered data on my cell service (who doesn't?) and so I'd like to keep its use to a minimum. This means the wonderful feature (which, I might add, I pay monthly for) of Offline notebooks. By instating this policy of not using the external storage for "security and performance" concerns (which, being a computer programmer I personally thing is a "company line" which has no real meaning as there are 100's if not 1000's of things a coder can do about security and performance of external storage), you are limiting your paying users. I know a few things here, I know that Evernote does not exist without users like myself who pay for your product every month or ever year. I myself am looking into other options which do offer this functionality, as I subscribed to your service specifically because of the offline notebooks capabilities. Perhaps stop trying to get new people with useless features (that hinder performance far more than reading from an external card) such as "Context" and "Work Chat" and focus on what users already decided to pay for! A simple choice is all anyone is asking. Remember the rules of customer service, if you have one user who complains, you have 9 others that didn't. If you have 10 users that are unhappy they tell their 10 friends each about their experiences. When those 100 people then go to search for a notes solution, they already look at Evernote as a poor choice. The math is simple. Very simple. Oh, and about security... If you are that concerned, some harsh realities for you. Oh, and BTW, I've been studying computer security and encryption since 1996... So... Lets see here - first off, identify what actual problems are, has anyone ever had a breech of Evernote security by having the notes database on an external card? Has that EVER happened? I don't know, but I doubt it. This also could be easily solved by using any number of encryption solutions (AES, TwoFish, BlowFish, RSA, IDEA, 3DES, and many, many others some open source, some not). Hashing algorithms can be used against a salt stored in internal memory with the tablet (or phone) unique ID and account name to provide a way for Evernote to bind external card to device. This solves your security problem for someone stealing an SD card. Next, what if someone gets ahold of the tablet? Null and void. Your solution of not letting users put data on the external card does not help if the device itself has been compromised, all bets are off without an encrypted database - which would solve BOTH problems. So, we move on. So what is one left with? Harsh reality. This is security theater. "We don't put your data on an external card because that could be compromised" hate to break it to anyone but given how difficult most phones make it to get at the SD card, if "they" can get your card, they can get your phone, if they get your phone - all bets are off, your device could be compromised regardless of card. Again, security theater. You're not helping security, but it is a nice buzz word to get people off your back who don't know much about computer security! Please, if I'm wrong, enlighten all of us on how this would effect security. My personal theory? It is hard to make your moronic, idiotic, and useless "Context" feature to work on mobile devices unless notes data is stored in the internal memory. Read above, please, rather than piss of a user base that you need by removing incredibly useful and sometimes necessary features for a feature that no only isn't helpful but doesn't work worth a damn, give us what we're asking for so we have reason to keep paying you.
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