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dewi

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  1. I didn't ask for help - my aim here is to clarify the business model. As I already said, I *was* paying literally the last time I added a note, when the product worked, & price reflected costs & value. For free I only tried to add a single note in over a year, which is in line with what the pricing page *still* says at the top, and was how things worked for 15 years, and is a very basic expectation for the "freemium" model this product still claims to be under. This is now firmly a bait-and-switch - users trusted the service under specific conditions that provided value. Now the value proposition is just "not having to migrate everything elsewhere"; the business model is "old trust being turned for short term revenue". This offering is not competitive in the current market at all. If you don't want to read commentary about this, nobody is forcing you to be here.
  2. Can you please stop sending me bullshit? Thanks.
  3. Confident words for somebody with such poor reading comprehension. I'm done repeating myself.
  4. > "You can simply deactivate and then permanently close your account". No, you can't. I described this in the first message - the login is broken and causes instant logout. I found a workaround, but deletion is broken too.
  5. "new Free plan" - I wasn't told about, nor did I agree to, any new plan at all. I just happened to try to make a note today for the first time since I stopped paying over a year ago, only to discover there's no product left to even resume paying for. People's trust has been completely taken advantage of. The first comparison table on the pricing page fails to mention the main limitation, still, right now!
  6. And I don't think the account deletion feature would stop crashing just because I sent money. :)
  7. Ah, but I would have had to keep an empty notebook around for that. You can't delete the last notebook, and the free plan can't create them. I hit about 20 bugs in an hour of usage, just trying to get the last of my notes out. I feel sorry for anyone still using this. Bait and switch scams should be illegal.
  8. I've been a user for over 15 years, but it's been downhill for more than 10. Bugs never fixed, features removed, prices constantly increased. I paid for years, too. Today, the app let me make a note and then deleted it when I didn't want to be tricked by dark patterns into paying! Tried to backup my notes, but a 1 character note is over 300kb! Tried to review my notes but every time I clicked one with a picture it would suddenly say "saving" and disappear to the top of the list, modified today! But I didn't modify anything! Tried to delete my notes to get under 50, but I could only select 100 at a time on the desktop or 1 at a time on Android. But I persisted, deleted them all. But on Android, they are all still there! Tried to close my account, but logging in on the web immediately logged me out. Probably the stupid device limit. So I persisted and found a url to account management. Close my account? No that feature is completely broken too. Lodging a support case was hard too. Just delete my data, and have fun going out of business with this broken pile of unusable garbage.
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