I've been a user for over 15 years, but it's been downhill for more than 10. Bugs never fixed, features removed, prices constantly increased. I paid for years, too.
Today, the app let me make a note and then deleted it when I didn't want to be tricked by dark patterns into paying!
Tried to backup my notes, but a 1 character note is over 300kb!
Tried to review my notes but every time I clicked one with a picture it would suddenly say "saving" and disappear to the top of the list, modified today! But I didn't modify anything!
Tried to delete my notes to get under 50, but I could only select 100 at a time on the desktop or 1 at a time on Android. But I persisted, deleted them all. But on Android, they are all still there!
Tried to close my account, but logging in on the web immediately logged me out. Probably the stupid device limit. So I persisted and found a url to account management. Close my account? No that feature is completely broken too.
Lodging a support case was hard too. Just delete my data, and have fun going out of business with this broken pile of unusable garbage.