Justinzhu266

Yes, looks similar issue, ghost something not able to delete.

Yes, I think the legacy using web server, EN10 uses mobile deivce (iPhone, iPad, Android etc.) server. Or they uses different sync rules like you advised. I have logged a ticket see how it goes.

Thanks Jon. Will do. Appreciated your help.

Actually I am using the direct downloaded from evernote. But you remindered me, now I tried Windows app store and it is exactly same version as downloaded version. Furthermore, I tried legacy version, it shows the correct notes number and nothing on the list. So the conclusion is the webpage and legacy work fine, the app store, downloaded software, and iPhone are not working.

Thanks Jon. Forgot to mention, I uninstalled and reinstalled on Windows 11 with everys step reboot. Deleted all the local data/cache everything regarding evernote etc. not working. Also uninstalled/reinstalled app on iPhone with reboot in between not working. Those three notes are stuck on somewhere.

Hi, I deleted all my notes and want to start from scratch but now there are three ghost notes cannot be delete. (see attached) The webpage shows 0 which is correct. However, the Windows 11 10.64.5 shows notes (0) but the notes list shows (3), and none of those notes can be open. The iPhone app also shows three notes, and each note click in shows "Note unavailable. Unable to load this note. Please refresh the page or try again later". Apparently refresh can't resolve the issue. When I go to Offline - Manage offline notes on iPhone, it shows those three notes but none of them can turn on the toggle. Could anyone help to advise how to delete those ghost notes or even how to complete delete everything of my account as I don't have anything yet. Does deactive and reactive my account resolve this issue maybe? Thanks.

It happened to me before. When I created a large size note, it tried to upload to the server and for some reason failed in the middle. Then it automatically tried again and again, finally I got lots same note but all are fragmentary.

Hi PinkElephant, I think your suggestion is very close to the truth. I installed the Revo Uninstaller but it cannot find EN! However, in Control Panel - Programs and Features there is EN. Do you know how to fix this situation now? Thanks in advance.

Thanks PinkElephant, I have tried your suggestion with no luck. I suspect the evernote file corrupted in this laptop. Besides this note count issue, it doesn't show note count figure next to every notebook, only shows a total note count number of my whole notes and which is incorrect. Additionally, when I right click any notebook choose Export Notebook, it gave me an error red message: Failed to delete tag. I have been struggled with this for two day. Any further suggestion would be appericated.

Hi, I cleared all of my notes now on web page, on iPhone, and on a desktop pc all shows 0, and no any other notes shared to me. But only on a Windows 10 version 10.17.8, it shows 169 total notes, and when I click it, on the right side shows 3 notes without any contents because they are deleted already. Also on trash bin shows 33 notes but actually the bin has been cleard and I can prove it on web page and iPhone and a desktop pc. On this laptop, if I install a legacy version evernote it shows correctly. I have tried uninstall the new version, restart, delete \app\local\evernote data, reinstall, no luck. Any suggestions would be very appreciated. Thanks.