I have this same issue, but it is with the web clipper. I open google chrome and sign into my Evernote account. When I find something I want to clip, I right click, choose bookmark and it takes me to the sign in page. I click "sign on" and it takes me to save. Even though I'm still signed on, I have to do this every time. By the way, my replies come in Spanish. I speak very little Spanish. Please send in English.