robparn replied to mt1010's topic in Evernote for Windows Issues (Versions 6.25.1 and under)WOW. Lots of history on this one. Ok, here is all - I could get working for me. (1) What caused the problem? Answer: About mid-Oct / mid-Nov Microsofts monthly update, started "playing havoc" with my machine. Anti-virus sending alarms & from Nov-18 till now. Have been desparately "trying to ensure" full backups done on Windows 7 PC. (2) I was using the newest Evernote, v188.8.131.5253. Tried "lots" of the previous pages, do this trick, delete the whole bloody database, and so on. Thought, perhaps "one stuck note," and if a Conflicts folder in Evernote. This time, there was no conflicts folder. Attempted to study Activity log, to see; [a] where evernote crashing, which note it was on, [c] always only, seemed to get to trying to read "little pieces" by "little pieces" of notes, AFTER having notebook structure in place, and such. THEN, crashed the app.  never seeing the (was comforting) Updating client database hinted message.  Activity Log saying: 2% of database read, and no more data to read. ---- My solution. (3) Found a v184.108.40.2067 exe to install, as "my Evernote." [Don't use beyond 5.0. I assumed v5.0 to v5.5-ish would have "better operation parameters", than the newest 5.7 public release?] (4) NOW, it downloads the whole database.  Even though, timeouts will occur. If Internet gets "too loaded".  But, this Evernote Windows 7 program does not "just crash." OR become unresponsive to ** file, exit. ** yes, no sync and such.  I really don't like, getting into the Resource Manager and deleting Evernote*.exe processes / threads. Future switch. (4) When, I have the databases restored? [i have two evernote accounts. First one, the biggest problem is 43k notes at 8 Gig of size. Second is much smaller and my daily driver, for last two years.] (4B) Then, I'll contact Evernote support. MAKE full backups of the Evernote directories, first thing. (4C) Then, go to the newest v5.7 exe Evernote Windows client. PS. I didn't contact Evernote support. Sometimes, they don't really seem to help? (*) Last time, their support Associate said, "oh, you're having problems. If you want, we can refund you and delete your account?"  1: I've been using this for seven years and love it. 2: I cannot afford or CARE TO trash / drop it. 3: It was only just the first call. [i would recommend. Whoever is the head developer, has got to build a mini-simulation laboratory, for these horrific types of problems.] [side: Why would you "want to loose" your best / first customers?] --- Sorry for the long post. Hope veryone can read this? If they still care? I've only just downloaded 1.5 Gig and have 14-1.5 --> 12.5 Gig to go.  Probably, a whole week before fully operational on my Desktop. Side: Online access in Evernote webbed is just fine.