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salohcin13

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  1. For those with similar issues & wanting to know, I hope this helps somewhat: I went ahead with getting a new iPad, and tested things quite a bit. So far, it looks like things are going well. I also got notification on both my iOS devices saying that syncing now happens in the background, without needing to switch to the app itself to sync (wish they put that in long ago!) With no EN support responding to this thread's flag, I suspect I won't get any answer to my hope to know a bit more about how the technical side of things work. I'll still hold out some hope, I guess. But for now, it looks like - as with many things in life - the solution is to get a new device. My very many thanks to PinkElephant again for such helpful and detailed responses!
  2. Not to be impolite, but the discussion in this thread does show that I have previously contacted EN support who were unhelpful, and also that PinkElephant kindly flagged this topic for EN support's attention. They did indicate that EN support may or may not get in touch. I was simply making a comment that it appears that they have decided not to. Thanks for your time tho. Maybe you have personal experience of the issue I've raised? If so, feel free to share 😀 👍
  3. All right, your information has been a really big help. It looks like bad news for me in the end. I'll take the loss - and would still like to have slightly more technical information about the clipping and sandboxing so I can educate myself further about how it works for future, just as I've educated myself from what you've said about age of device/memory/clipping a few things at a time. The support person I'm talking to doesn't seem willing to pass me on to a tech support person. I know that some kind of flag can be raised here on the forum - you're a Level 5 user - do you think it could be done here? My case number is 3490740.
  4. No - it has been happening for a few months, across various versions and updates. I've just updated OS to 15.4 for good measure and tried again (including on Airplane Mode) and still the same result. For years, I have always clipped and opened EN app to see the clip show up there, as you said, without problems. But now nothing's showing up (i.e. on Mac, iPhone and web), presumably because EN on iPad isn't working so nothing in the queue is going through. If I delete EN app and reinstall, is it likely that all clippings currently being queued will vanish?
  5. Evernote 10.29 on iPad Air 2, OS 14.7.1 For a good while, Evernote on my iPad won't open properly. It stays on the white screen + green elephant logo for a long time and then cuts out completely, leaving me back on the iPad home screen. Long story short, Evernote support told me that this is a known issue which they're working on, and advised me to use web Evernote in the meantime. I use the iPad Evernote app less often than the apps for Mac and iPhone anyway - plus I have a new iPad coming - so I don't mind this too much. However the bigger problem I have is the fact that on a daily basis I clip lots of webpages to Evernote from my iPad's browser (Chrome). I've been doing some small tests and found that none of the tested clipped webpages shows up on my Mac or iPhone, so my layman conclusion is that the problem with the iPad Evernote, whatever it is, is preventing these clippings from making their way across to my actual Evernote account - but that the app is somehow still holding these clippings, ready to be synced up as soon as it gets working properly again. Would my assumption be correct? Is there a way of recovering these clippings by some other way, or is it all totally dependent on iPad Evernote working properly? I haven't deleted/reinstalled the app because I'm worried it could mean losing all the clippings since they haven't synced to my account yet - or is it the case that either Chrome or iPad will 'remember' them somehow, and send them to the reinstalled Evernote app? I asked support about the clippings situation three times but....well, maybe I was just unlucky with the particular support individual assigned to my ticket. Speaking of which, anyone with any experience of Evernote failing like mine is, or any further information about that particular issue? Support tells me that it's a known issue, but I can't really find anyone else reporting it on this forum, as far as my searches go?
  6. (I did try to find this being discussed elsewhere - maybe I'm just really bad? Feel free to merge if there's something elsewhere) So I've been using 10 (10.1.7) for Mac, and trying to work out if there's a keyboard shortcut to open/send web clips to my browser? For context, I'm trying to do a simple bit of automation with Keyboard Maestro so that I can send multiple web clips to my browser with just one click. One thing which helped was the fact that in the old version, the location of the URL/link was always the same, towards the top-right, so I could program the cursor to click on the same spot by itself every time. But now this works differently because the location is higher/lower depending on how long the note title is.
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