I was "duped" into this and sent a request email before the billong date and asked how and what to do about removing the 3rd device (Ipjhone) and never fot an answer just a charge. I chattted with a "chatter" who just recited the no reunds and further indicated that I would pay for the 3rd device till the sub. was up. I removd the 3rd device myself on my laptop via browser. Regise to provide refund , citing terms. Since thsi is not the annual subscription, a bit sneak and unfair. Another ticket was opendd. I am also considering not renewing. One Note seems to be much discussed . I was wondering if anyone found an easy way to transfer files or docs to another cloud based service . Thanks.