This is ridiculous. If I have my two devices set up at home, but if am traveling, at a hotel, etc., I cannot log onto the web?
I know EN is in financial trouble, but part of their problem is their pricing strategy. The leap between free and premium is way too high...I think they need a mid-tier at about $35/year because $120/year is too high. Many products have that price as their premium level. I know EN is reluctant to lower its price and I think it can maintain its top price level but it needs to add a tier at about one-third of the premium price....better to get those fee users paying that something than sending them away.
A core issue here is their new version is struggling to achieve parity to its old version and it is certainly not attracting new users with it, so they are trying to ratchet up the pressure on its existing user base, which only sends negative massages and will deter new subscriptions.
Evernote, please consider this:
EN free - no collaboration, perhaps a bit more limited than current basic, only phone + web access
EN personal ~ $35/y - single user, a lot of tools, similar to current "basic", 3 devices (e.g. pc, phone, web)
EN premium - $120/y - like now
EN Business -$180/y - like now
They are competing with things like MSOffice which gives 1Tb storage, office apps, and Onenote at about the price of EN premium... or Nimbus Notes with a pricing strategy similar to what I show above...or Notion...similar tiers..... Probably they are worried that premium users will drop down a level, but I think they are loyal and with the right bundles for each tier, that is unlikely. I think it would drive revenue and loyalty upward.