Notes taken/initiated on my iphone are simply getting lost. They are not showing up on EN web or on my mac. Notes started/edited on EN web or mac are syncing with my iphone just fine. Luckily I haven't lost anything critical, but for me, the chief benefit is using my phone to capture on the go. If that's no longer happening with certainty, it's going to be a problem. I went to put in a ticket and the red note says to expect 10 day wait for response. Not cool. How can I correct this if none of the above solutions are working?