Seriously. I've just about had it with Evernote. A few weeks ago, I upgraded to Professional, because I wanted to integrate it with my calendar. I thought I had that issue resolved, but this morning when I tried to log in, my account had been downgraded to Free. I couldn't get into my tasks, pinned notes, calendar, etc. In addition, I couldn't even open a support ticket. Those require "Upgrades." I've used Evernote for years, and tried to give them the benefit of the doubt, but this is sad.